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Using Data to Strengthen the Student Experience at Proprietary Institutions

Peter Smith | Orkand Chair and Professor of Innovative Practices in Higher Education, University of Maryland University College

Data is central to the work proprietary institutions are doing to meet student expectations in the...

Attracting Students > Customer Service > Opinions >

Big Names Don’t Trump Good Service When it Comes to Student Satisfaction

Diana Wu | Dean of Extension, UC Berkeley

Even at institutions like Berkeley, creating a high-end customer experience has a massive impact on...

Revenue Streams > New and Innovative Market Opportunities > Opinions >

Creating Value By Focusing on Costs and Outcomes

Angie Besendorfer | Chancellor, WGU Missouri

Costs and outcomes are the two major concerns of non-traditional students, so addressing those...

Attracting Students > Customer Service > Business Schools > Opinions >

Three Ways Proprietary Institutions Offer Students More Than They Pay For

Laura Bristow | Former Center Dean of the Keller School of Business, DeVry University

By serving the student as a customer and focusing on career-pertinent outcomes, proprietary...

Credentials > Programming > Opinions >

Evolving Credentialing to Meet the Needs of Outcomes-Focused Students

David Schejbal | President, Excelsior University

Higher education institutions need to communicate better with employers, both in terms of program...

Managing an Institution > Operations and Efficiency > Opinions >

Transforming an Institution with eLearning: Creating Value by Moving from the Fringes to the Core

Robert Wagner | Executive Vice President and Chief Operating Officer, Utah State University

By bringing fringe units to the center of the institution, universities can leverage all the...

Technology > Tech Tools and Resources > Opinions >

Using Data to Create a Strong Student Experience

Shannon McCarty | Vice President Learning and Instruction, Calbright College

Improving use of data analytics in courses and programs creates a more student-centered, responsive...

Attracting Students > Customer Service > Opinions >

Creating Connection: Driving Learner Success with Smart Machines

Colleen Carmean | Assistant Chancellor of Academic Affairs, University of Washington Tacoma

— Co-written with Darcy Janzen | eLearning Support Manager, University of Washington Tacoma— New,...

Revenue Streams > New and Innovative Market Opportunities > Opinions >

Adapting the Higher Ed Model to Suit Today's Students

Michelle R. Weise | Senior Advisor, Imaginable Futures

[caption id="attachment_25010" align="alignnone" width="600"] Higher education institutions need to...

Revenue Streams > Opportunities and Challenges > Opinions >

ROI for Adult Learners: Maximizing Higher Ed’s Non-Monetary Value

Tennis Lilly | Master’s Student, Lesley University

It’s critical for universities to make more extra-curricular opportunities available for learning...

Revenue Streams > Corporate Partnerships > Opinions > Corporate Education >

Beyond ROI: Five Ways Universities Create Additional Value for Employers in Corporate Learning

Amy Wartham | Director of Corporate and Custom Training, UNC Charlotte

Beyond outcomes, there are some critical approaches professional education providers can take to...

Revenue Streams > Corporate Partnerships > Opinions > Corporate Education >

Relevance and Responsiveness: Keys to Success in the Corporate Training Marketplace

Joanne Goldstein | Associate Vice President for Workforce Development and Employer Engagement in the College of Professional Studies, Northeastern University

Agility and responsiveness are make-or-break aspects for universities when it comes to forming...

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