Individuals over Organizations: Five Changes to Prepare Higher Ed for Tomorrow, Today
Institutions must evolve to become more reliant on the ingenuity, imagination and innovation of...
Understanding and Meeting Needs Central to Creating Value for Online Students
By focusing on understanding and meeting the needs of the students, both during enrollment and...
Using Data to Strengthen the Student Experience at Proprietary Institutions
Data is central to the work proprietary institutions are doing to meet student expectations in the...
Personalized Service and Labor Market Ties Enhance the Value of Small Liberal Arts Institutions
The personalized environment offered by small, liberal arts colleges can create an environment that...
Three Things to Watch in Higher Ed This Year
Changes driven by the work of the federal government and innovators across the higher education...
Learning from Past Trends and Preparing for Future Growth
The greatest lesson from the MOOC experiment is the importance of using freemium content as a...
Five Frustrations: Lessons for Higher Ed After An Awful Car Rental Experience
There are some fundamental parallels in customer expectations across all industries, and higher...
Leveraging Partnerships: Succeeding in the Modern Postsecondary Marketplace
Working with partners on periphery services is a great way for institutions to allow themselves to...
Why Universities Should See the Alternative Provider Challenge As An Opportunity
Universities should focus on their core competencies and allow non-institutional market entrants to...
Effectiveness and Efficiency in the Modern Higher Ed Environment
In response to the need for more affordable access to their high-quality educational product, the...
Effectiveness and Responsiveness Central to Survival for Colleges and Universities
Long-term viability in the postsecondary marketplace requires institutions to focus on market...
Lessons From a For-Profit: Nimbility
Nimbility is at the center of an institution’s capacity to adapt to changing market conditions and...
