Living Up to the Virtual Student Experience
Although institutions have been able to pivot quickly to the remote environment, many are still...
Carolyn Callaghan | Executive Director of Educational Outreach, Western Carolina University
Although institutions have been able to pivot quickly to the remote environment, many are still...
Tiffany Mfume | Assistant Vice President for Student Success and Retention, Morgan State University
Even the most well-prepared tech savvy institutions can fall short of students’ expectations—it’s...
Philomena Mantella | President, Grand Valley State University
Although this pandemic has created chaos, it has also highlighted institutional highs and lows put...
Michael McDonough | President, Raritan Valley Community College
In this time of remote work and learning, frequent communications help ensure that staff and...
Peggy Valentine | Interim Chancellor, Fayetteville State University
Auxiliary services not only enrich student life but help the university financially support...
Consciously designing a customer experience that meets the expectations of today’s learners and...
Neil Trotta | Assistant Dean of the School of Graduate Studies, Fisher College
As the chaotic, pandemic-affected winter and spring semesters come to a close, higher learning...
Bill Pink | President, Grand Rapids Community College
To get through even the toughest of times, finding a balance between responding to your students’...
Ross O'Hara | Director of Behavioral Science and Education, Persistence Plus
In dealing with the pandemic and anticipating the return to normal life, post-secondary...
Students support services should be considered equally important to institutions as academia,...
Jamie Holcomb | Vice President of Academic Strategy and Faculty Success, Unitek Learning
Stay connected with those enrolled in online learning before the pandemic; they too need the same...
Omid Fotuhi | Director of Learning Innovation, WGU Labs
As measures are put in place to prevent the spread of COVID-19, it is vital for higher ed...