Institutions Must Invest in the Tools and Skills that Deliver the Online Experience Students Expect
The online student population is distinct, and higher education administrators and faculty need to...
IT’s Role in Creating a Robust Experience for Today’s College Student
It’s critical for IT leaders to design a higher education experience based around the actual needs...
Bringing Online Practices to Traditional Institutions: Setting the Stage for Success
The customer experience and service offered through the online format should be translated to the...
Online Students Require Greater Engagement from Institution
Status quo student management is ineffectual in the fully online space; students require a greater...
Student-Centered Approach of Online Ed Could Enrich On-Campus Student Experience
Main campuses would benefit from adopting the student-centered processes and tools that...
Going Hybrid: Identifying and Overcoming Seven Challenges to a Hybrid Launch
Launching a hybrid program can present unique challenges for an institution, but their capacity to...
On-Site Experience and Regular Engagement Key to Success
A service mindset that simplifies as many aspects of the administrative process as possible and...
Hybrid Format Solves Online’s Student Engagement Challenges
The hybrid approach provides a best-of-both-worlds approach to graduate education for students and...
Engagement, Convenience and Quality: Three Key Ingredients to Overcome Student Misconceptions
Though students tend to hold misconceptions about the experience of pursuing a credential through...
Personalization Key to the Online Business Student Experience
Providing personalization and real-world relevance are critical for maximizing the success of...
Personal Touch and Lower Cost Demands a Second Look at Branch Campuses
Branch campuses are still valuable for institutions looking to create access for geographically...
Can Online Education Disrupt the Customized Training Space?
While online programming can help supplement or complement a robust executive-level customized...
