Going Beyond the Status Quo: Maximizing the Institutional ROI for CRM with CLM
A CRM provides the basic information a college or university needs to communicate better with their...
Understanding the Benefits and Defining the Inputs: CRMs in the Modern Institutional Environment
A CRM has the capacity to be a truly transformational technology for a college or university, as...
Where Technology Goes, So Too Must Culture
While CRM systems are effective mechanisma to drive improved student engagement, administrators and...
Supporting Organizational Effectiveness with an Operational Health Check
Investing in a new technology is often a great kickstart to getting away from a status quo, but...
The Impact of Offering an Amazon-Like Experience in the Non-Credit Space
By leveraging software designed specifically for the continuing education space, it’s possible to...
Foresight and Commitment: What It Takes to Deliver a Leading Student and Staff Experience
When higher education leaders begin thinking of themselves as executives managing organizations...
Applying Student Success Analytics Platforms in Higher Education
Though technology and data analytics alone cannot transform an institution’s student success...
How Should Higher Ed Leaders Think About Data?
The siloing of higher education institutions and the relatively slow pace of change in the EdTech...
Understanding the Opportunities and Risks of the Internet of Things Environment on Campus
A move to an Internet of Things environment would completely change the way institutions—and...
The Strategic Imperative of Technology in the Modern University
IT today is about more than technology—it’s about listening, communicating and working...
Meeting Customer Expectations Central to Postsecondary IT Priorities in 2017
With institutional IT’s focus on supporting the business of higher education, creating an...
Looking Ahead: Five IT Trends for 2017
— Co-written with Darcy Janzen | Director of eLearning Services, University of Washington Tacoma—...
