Leveraging Technology and Stepping Away from the Status Quo: A Roadmap for Change
— Co-written with Andy Alt | Assistant Vice Provost for Academic Affairs, Bowling Green State...
Straddle the Line: The Opportunities and Dangers of Technology in Advising
The capacity for technology to transform the status quo, especially in areas like advising, is very...
Using Mobile Tools to Improve Student Engagement
Colleges and universities can leverage mobile applications to create deeper engagement with their...
Embracing Change and Transforming the Student Experience Through Data Analysis
The traditional model institutions use to manage everything from course offerings to advising...
Strategic Technology and High-Touch Support Key to Student-Centricity
Leveraging technology and committing to offering high-touch services that respond to the unique...
Student-Centricity No Longer a Choice, But an Obligation
A commitment to student-centricity means ensuring delivering a high-quality student experience both...
Drowning Bunnies or Saving Lives? Putting Data In The Hands Of Academic Advisors
While recent events have shone a light on the potentially negative uses of predictive analytic...
Using the Correct Tools
Competing and serving students in the non-traditional, non-credit market requires institutions to...
How Technology Makes a Difference in Scaling Personalization
Higher education institutions need to leverage technological tools and systems to deliver the...
The Scale of Change in Higher Education: Using Technology and Impacting Student Success
By scaling through technology, institutions can provide the personalized service today’s students...
Using a Service-Centric Cloud Strategy to Maximize Enterprise IT Value
Higher education IT leaders need to focus on growing the efficiency of their institutions while...
Driving Engagement and Experience Through Strategic Technology Use
Hammering out a clear CRM strategy and taking advantage of systems available in the marketplace...
