Technology
Tech Tools and Resources
How a Great Back End Impacts the Student Experience at an Arts School
Lisa Barr | Director of Project Development in the Office of Global Initiatives and Extended Studies, California Institute of the Arts Hilary Darling | Director of the Summer Institute, California Institute of the ArtsJen Hutton | Project Director of Online Education and Research, California Institute of the ArtsMary Moylan | Administrative Assistant in the Office of Global Initiatives, California Institute of the Arts
From FOCUS to Artificial Intelligence: How Data Has Changed in Higher Education
Kristin Kennedy | Director of Business Intelligence, Arizona State UniversityWhen I first started working in higher education in the early 1990s, we used to sort things manually and type up everything, for everyone. People did not use computers then…
Leveraging Technology to Simplify the Back-End and Improve the Front-End
Patty Maciel | Business Analyst, UC Berkeley ExtensionThe expectations on colleges and universities today are different than they used to be. Traditionally, postsecondary institutions were responsible for ensuring programming was high quality. Eventually, there were expectations for…
Three Main Benefits to Centralizing Non-Credit Program Management
Kristy Davis | Associate Director for Academic Support Resources - IT, University of MinnesotaAt the University of Minnesota, we began a process back in 2015 to centralize and consolidate the administration of non-credit programming being developed and delivered across the university into a…
Preparation, Expectation Management and Commitment Central to Driving Major Projects Home
Shaun Sutherell | Assistant Director of Business Development and Project Management in the Division of Professional and Continuing Studies, University of DelawareIn the world of higher education, few projects require as much planning, coordination and effort as a new system implementation. However, few projects can have the same impact on institutional…
Understanding the Benefits and Defining the Inputs: CRMs in the Modern Institutional Environment
Christina Trombley | Executive Director for Drake Online, Drake UniversityCollege and university leaders today are working hard to navigate their institutions through tougher market conditions than ever before. There’s greater competition for students, more scrutiny of institutional spending and…
Where Technology Goes, So Too Must Culture
Heather Chakiris | Director of Student and Alumni Services in Extension and Global Online, UC Los AngelesThe shift to a student-centric institutional culture shows many different forms, from changes in curriculum design to shifts in service availability to the improved leveraging of data. From the perspective…
Supporting Organizational Effectiveness with an Operational Health Check
Robert Wensveen | Associate Director of Continuing Education, University of CalgaryA lot can change in nine years, even though it might not seem so long ago. In 2008, No Country for Old Men won the Oscar for Best Picture. Beijing…
Visualization and the Three V’s: Managing and Leveraging Data in Enrollment Management
Christina Trombley | Executive Director for Drake Online, Drake UniversityUniversities, especially public institutions, collect a lot of data. Between applications, enrollments, financial aid, website clicks, social media posts and everything else, data can be collected, analyzed, and reported. Nonetheless,…