Transforming an Institution with eLearning: Creating Value by Moving from the Fringes to the Core
By bringing fringe units to the center of the institution, universities can leverage all the...
Streamlined Business Processes Critical to Creating Value for Students
Adult students have high service expectations of their postsecondary institution and will vote with...
Nine Ways to Encourage Faculty Experimentation with New Online Teaching Technologies
Creating an environment where faculty are excited about innovation is critical to institutional...
Transforming the System: Overcoming Obstacles to Long-Term Viability
Centralizing administrative services at the system level can realize massive savings and create a...
America’s College Promise: How Free Access Will Impact College Infrastructure
The free community college proposal has turned the spotlight on two-year colleges, but there are...
Three Things to Watch in Higher Ed This Year
Changes driven by the work of the federal government and innovators across the higher education...
Learning from Past Trends and Preparing for Future Growth
The greatest lesson from the MOOC experiment is the importance of using freemium content as a...
Five Frustrations: Lessons for Higher Ed After An Awful Car Rental Experience
There are some fundamental parallels in customer expectations across all industries, and higher...
Leveraging Partnerships: Succeeding in the Modern Postsecondary Marketplace
Working with partners on periphery services is a great way for institutions to allow themselves to...
Why Universities Should See the Alternative Provider Challenge As An Opportunity
Universities should focus on their core competencies and allow non-institutional market entrants to...
Effectiveness and Efficiency in the Modern Higher Ed Environment
In response to the need for more affordable access to their high-quality educational product, the...
Effectiveness and Responsiveness Central to Survival for Colleges and Universities
Long-term viability in the postsecondary marketplace requires institutions to focus on market...
