Student Experience Central to Differentiating in the Online Marketplace
Finding ways to create engagement between online students, whether on-campus or online, is critical...
Three Ways to Enhance your Customer Experience and Stand Out from the Competition
By focus on creating a high-end, highly engaging customer experience, universities can stand out...
What it Takes: Making Online Education Work in Community Colleges
Simplifying the online student experience and shaping the technologies and demands to match the...
Institutions Must Invest in the Tools and Skills that Deliver the Online Experience Students Expect
The online student population is distinct, and higher education administrators and faculty need to...
IT’s Role in Creating a Robust Experience for Today’s College Student
It’s critical for IT leaders to design a higher education experience based around the actual needs...
Bringing Online Practices to Traditional Institutions: Setting the Stage for Success
The customer experience and service offered through the online format should be translated to the...
On-Site Experience and Regular Engagement Key to Success
A service mindset that simplifies as many aspects of the administrative process as possible and...
Personalization Key to the Online Business Student Experience
Providing personalization and real-world relevance are critical for maximizing the success of...
Designing a Great Online Student Experience Critical for Sustained Success
The market for online programming is competitive, but institutions that do it right will expand...
What It Takes to Meet the Self-Service Expectations of Today’s Students
Offering more self-service opportunities to students reflects to them the consumer experience to...
Self Service Central to Improving the Student Experience
Introducing self-service capabilities for students may require some front-end investment in...
Streamlining Operations to Better Serve Students: On Scholarships and Success
Streamlined, integrated systems that create seamless, engaging experiences for students are...
