When it comes to higher ed, it’s not about relevancy—it’s about excellence. Institutions like HBCUs are able to thrive because they are an essential part of society in creating opportunities…
Connecting Continuing Education to Industry
Mark Koulianos | Executive Director of Corporate Training and Professional Education, University of South FloridaAs the world changes, higher ed needs to embrace the new way of learning and become more collaborative to meet learner and employer needs and, in turn, create a seamless…
PCE divisions are the doorway to getting adult learners into the institutions. Having a centralized model in place helps capitalize on this opportunity by providing learners a seamless experience. When…
Lessons on Assessing Academic Quality in the Wake of COVID-19
Lynn Pasquerella | President, Association of American Colleges and UniversitiesDespite many higher education administrators judging the courses their schools offer to be of the highest academic quality, they are often not considering the student experience, which needs to be…
Streamlining the Student Experience with Your Website
Laura Lehman | Director of Digital Content and Strategy, Eastern Mennonite UniversityEmpowering Learners to Create Better Futures
Julie Wollman | President, Widener University Ed Up ExperienceMoving Forward with Lessons Learned After COVID-19
Peter Cohen | President, University of PhoenixDoubling Down on the Residential Experience
Sean Decatur | President, Kenyon College Ed Up ExperienceThe Impact of Student Recognition of Excellence to Student Outcome in a Competency-Based Educational Model
AnnaMaria Bliven | Analyst, Western Governors UniversityMarketing to Students in Uncertain Times
Claire Foster | Vice President for University Marketing and Public Relations, Regent University Ed Up ExperienceLeveraging Your Digital Channels for Prospective Students
Jeff Fanter | Vice President Marketing and Communications, Ivy Tech Community CollegeFocusing on the Strategic Imperative of Marketing
Melony Martinez | Director of Marketing and Public Relations, National Park CollegeThe Role of Your Website in Driving Student Engagement
Marriel Hardy | Chief Communications Officer, Coahoma Community College
With the vast variety of student demographics, it’s important to dig in and understand who your prospective students are and develop a strong marketing strategy that will appeal to them…
The Role of Your Institution’s Website in Driving Student Enrollment
Carrie Phillips | Director of University Marketing and Communication, Arkansas Tech UniversityThe student experience starts with the website. By delivering accurate information in an accessible format, students are more likely to stick with an institution that has minimal barriers. As traditional…
The modern learner is looking for an institution that can provide the right programming that will end with a great job outcome. By providing relevant job market data and career…
Four Ways Institutions Can Increase Student Veterans’ Sense of Belonging on Campus
Kellie Macdonald | Research Associate, American Institutes for Research Jennie JiangDiversity and inclusion in postsecondary education must include student veterans, who often feel unwelcome and marginalized in higher education institutions. Support them in their transition by addressing their unique needs. …
The Crises Facing Today’s Colleges and Universities
Robert Hill | Professor Emeritus, Nova Southeastern UniversityCareer Services for Lifelong Learners
Peter Cohen | President, University of Phoenix Ed Up ExperienceAnticipating Learner Needs Through Innovation: A Partnership in Mental Health Support
Brooks Doherty | Assistant Vice President of Academic Innovation, Rasmussen CollegeThe Future of Higher Education: Where We Are and Where We’re Going
Matthew Hubbs | Dean of Academic Operations, Westcliff UniversityEliminating the Stigma of Community Colleges
Christina Royal | President, Holyoke Community College Ed Up ExperienceUsing Research and Identification to Find Solutions in Food Insecurity
Charise Breeden-Balaam | Visiting Lecturer, Community College of PhiladelphiaEnrollment Management: A Coordinated and Integrated Effort of the Highest Order
Monique Snowden | Senior Vice Chancellor for Strategic Enrollment and Student Success, University of Colorado DenverFuture-Proofing Your Institution
Cynthia Teniente-Matson | President, Texas A&M University – San AntonioEngaging with Students in Uncertain Times
Hal Higdon | Chancellor, Ozarks Technical Community College System Ed Up Experience
Ensuring relevance and excellent customer services for a re-imagined future requires a willingness to reshape higher education. Even before the outbreak of COVID-19, the writing was on the wall for…
Learning From the CX Giants: Journey Toward a More Customer-Centric University
Helena Wahlstrom | Assistant Director of Learner Experience Design, Southern New Hampshire UniversityStudent centricity is a non-negotiable component of a positive student experience. Learn what you can from your competitors, but make sure to include your target audience in the process. Their…
Creating the best student experience requires placing student needs and expectations first. Focus on connecting with students and, in turn, connecting them to others. Why we do what we do?…