Search Results for: continuous improvement

Process improvement is more than an exciting concept used in the manufacturing space. When done correctly, it sets the foundation for a cultural shift that drives efficiency and effectiveness throughout…

Process improvement is more than an exciting concept used in the manufacturing space. When done correctly, it sets the foundation for a cultural shift that drives efficiency and effectiveness throughout…

For many postsecondary divisions—even continuing education and professional development divisions—it takes declining enrollments and persistent warning flags to trigger a program review. But is this the best method to ensure…

“When the winds of change blow, some build walls, others build windmills.” - Ancient Proverb There is a joke making the rounds of Academia recently: Question: How many faculty members…

Continuous improvement helps fix broken business processes and inefficient services. To these ends, innovation in administrative process is sometimes perceived as using fancy, new software to automate business processes or…

The higher education marketplace is not for the faint of heart. The demands of students and employers are rapidly and constantly evolving. The resources institutions have at their disposal are…

In today’s higher education environment of declining enrollments and only half of entering students actually completing their programs, institutions that seek to be viable in the long run must be…

This is the first installment of a three-part series that will explore why you might take on a major project, reflect on who needs to be involved (and when/how), and…

Picture this: higher education ten years ago. The university environment. The role of the Chief Information Officer. Unlike today, someone traversing the path of the university CIO was more than…

—Co-written with Laura Fingerson | Interim Director of Institutional Research, Capella University— The first installment of this series, Personalization at Scale: Two Institutional Journeys, described the similarities and differences between two…

As institutions look to strategic planning and assessment for higher education moving forward, thoughtful planning and definitions need to be put in place to justify relevant results to leaders.  As…

These days, even the most traditional higher education institutions need to innovate and adapt to meet current—and future—workforce needs. Partnering with industry, collecting student feedback and adapting programming accordingly is…

As the world changes, higher ed needs to embrace the new way of learning and become more collaborative to meet learner and employer needs and, in turn, create a seamless…

Student centricity is a non-negotiable component of a positive student experience. Learn what you can from your competitors, but make sure to include your target audience in the process. Their…

By incorporating a stackable model into degree-based programs, students will have the opportunity to complete the degrees they never got to finish.  Many students, especially adult students, have started earning…

Project management techniques and best practices could significantly benefit higher ed instructional designers, who have tended to eschew corporate approaches in the past. Higher education has been slow to acknowledge…

Developing educational pathways for adult learners ensure that they stay professionally relevant through difficult economic periods by providing constant upskilling according to market needs The Mass General Brigham (MGB) Hospital…

Dual credit programs offer high school students the chance to jumpstart their college careers, give access to education to marginalized students, and involve all key stakeholders in crafting the most…

Today’s consumers are looking for a lot more than a good product at a good price. We have witnessed the growth of the “experience economy,” in which the customer experience…

The importance of reskilling and upskilling predates the COVID-19 pandemic. Technology and other disruptions continuously change job descriptions, eliminating some occupations and creating entirely new ones. With tens of millions…

Of the responses to the COVID-19 pandemic, workforce professionals are reaching out to healthcare partners to identify ways to be of service.  A partnership between county health departments, healthcare facilities…

There have always been challenges in higher education; however, the current pandemic has exacerbated all of them at once, like an avalanche. Many of us at Western Governors University are…

The existing literature showcases a vast amount of research on quality in online learning. Studies abound, diving deep into specific elements of design and delivery and their impact on various…

Nationally, we face the conundrum of millions of adults with some college and no credential. As the KC Scholars group began a deep dive to examine this issue locally, led…

It is a widely accepted standard that in order for an academic department to recruit and retain valuable teaching faculty, they must provide orientation, professional development opportunities and sustainable support.…

Strategic leadership in education is critical to success in an ever-changing market. This message is increasingly popular in articles and at conferences geared toward education professionals. Earlier this year, I…

Student-centricity is a defining feature of the postsecondary institution of the future, but for many college and university leaders the concept hasn’t progressed beyond a buzzword. At Indian River State…

There is a great deal of controversy in higher education today on how to characterize our students. Are they customers? Should institutions be student-centric or faculty-driven? Does student-centricity imply giving…

The Pressure to Integrate It is really no surprise that during the past decades colleges and universities have frequently found themselves under pressure to decrease their operating costs and increase…

Continuing Education (CE) divisions that don’t keep a finger on the pulse of industry change risk being overlooked in favor of schools that better respond to market needs. In this…