Students as Customers: Time for Educators to Get On Board
Treating students as customers enhances the learning environment while ensuring students are better...
Nurturing Online Learning Environments: Atmosphere Created Within Online Courses
There are six strategies educators can put into place to support the development of a Community of...
Healthcare and Higher Education Revisited (Part 2)
While there are many similarities between the healthcare and higher education industries, the...
Marketing Strategies to Keep Institutions in Lockstep with their Customers (Part 1)
Higher education marketing requires institutions to become proactive in understanding and...
How Higher Education Can Better Serve the Airline Industry
The needs of the airline industry have changed, but higher education institutions have not kept up....
Do Performance Metrics Capture Today’s Students?
Traditional metrics used to assess institutional success are becoming less and less relevant to...
How Institutions are Competing and Winning in a Multi-Channel Market
As higher education becomes increasingly competitive, leaders must understand what they need to do...
Technology Set to Redefine Higher Education
As students begin behaving like savvy shoppers, institutions need to develop innovative academic...
Competency-Based Education: A Disruptive Force whose Time has Come
Competency-based education’s time is coming; the promise of lower costs for students and better...
Healthcare and Higher Education Revisited (Part 1)
Many of the trends and pressures that influenced change in the healthcare industry 30 years ago are...
Who’s the Boss? The Unexpected Challenges of Transitioning from the Military to Higher Ed
One adult student shares how group work and class success can suffer without a clear chain of...
Nurturing Online Learning Environments: Frequency, Type and Quality of Communication
Engaging with students using clear and concise language is critical in minimizing transactional...
