The Benefits to Seeing Students as Customers
The website is your university’s most critical tool for recruitment and customer service. Your...
Humanizing Online Education Through Technology and Community
Preparing the modern learner for success means providing a more human online education experience...
The One-by-One Job of Higher Ed
As students question returning to post-secondary education after the disruption caused by the...
Continuing Education’s Leading Role in Career Services
Preparing students in higher education for the workforce no longer means simply providing them with...
Personalizing the Student Experience to Reinvent Learner Pathways
Modern learners expect a highly personalized experience in all aspects of their lives. Their first...
Personalized Learning Experience at Scale
Student transformation is key to thriving in a post-pandemic world, and personalization is the...
It’s All About Choice: Delivering the Personalization Students Demand
Modern learners demand choice. A personalized experience is critical in higher ed to attract and...
Leveraging Technology Personalize the Student Experience
As more older learners begin choosing a school that’s best for them, it’s critical for institutions...
A Purpose to Serve Students
Innovation is in demand, and the modern learner needs the right support systems and programming in...
Striving for HBCU Excellence
When it comes to higher ed, it’s not about relevancy—it’s about excellence. Institutions like HBCUs...
Lessons on Assessing Academic Quality in the Wake of COVID-19
Despite many higher education administrators judging the courses their schools offer to be of the...
Streamlining the Student Experience with Your Website
An institution’s website is the first impression modern learners will have of you—by making their...
