Serving Learners Over A Lifetime
Adopting a mindset of seeing students as customers is the best way for institutions to adapt...
The Commitment to Serving Students
Committing to serving learners is the foundation to many colleges and universities, and the Student...
Meeting Evolving Student Engagement Needs with Student Affairs
As students’ needs evolve, Student Affairs departments are ready to meet these needs and the...
Bringing Student Affairs to the Center of the Institution
Creating solid relationships with staff and students helps improve enrollment and retention. Higher...
The Benefits to Seeing Students as Customers
The website is your university’s most critical tool for recruitment and customer service. Your...
Humanizing Online Education Through Technology and Community
Preparing the modern learner for success means providing a more human online education experience...
The One-by-One Job of Higher Ed
As students question returning to post-secondary education after the disruption caused by the...
Continuing Education’s Leading Role in Career Services
Preparing students in higher education for the workforce no longer means simply providing them with...
Personalizing the Student Experience to Reinvent Learner Pathways
Modern learners expect a highly personalized experience in all aspects of their lives. Their first...
Personalized Learning Experience at Scale
Student transformation is key to thriving in a post-pandemic world, and personalization is the...
It’s All About Choice: Delivering the Personalization Students Demand
Modern learners demand choice. A personalized experience is critical in higher ed to attract and...
Leveraging Technology Personalize the Student Experience
As more older learners begin choosing a school that’s best for them, it’s critical for institutions...
