JUNE PANEL | Developing Learner-Centered Practices for Non-Traditional Higher Education
By making a greater amount of financial resources available to adult students, in addition to...
Know Your Learners
Adult learners are happy to tell you what they’re looking for and it’s important to listen to them...
Student Needs Come First
When developing new continuing education programming, the promise of new revenue must be weighed...
When Are Student Services Professionals Being Too Coddling?
Student Services Professionals can be too coddling to their adult students in the name of...
Public Universities Not Suited For Non-Traditional Students
Public universities and community colleges are not suited to the needs of adult students,...
Strategies Of A Student Services Professional
— Co-written with Sara P. Whitmer | Student Services Coordinator at MedTech College, Greenwood...
Suit Advising To The Student
Good advising is a matter of finding a custom fit that best suits the student. Photo by Hamron. Let...
The Student Whisperer… Why Not Ask The Kids?
Sometimes all an educator needs to do to hear their students’ whispers… is ask. Photo by Ludovic...
Good Advising Isn’t Always Fun
Good advising should leave students with more answers than questions. Photo by Laughlin Elkind....
Strengthening The Customer-Centered Organization
Continuing education units must place student service squarely at the center of its operational...
Customer Service In Higher Education
I have a question: Why is it that Higher Education and specifically Higher Education in...
Time To Open Our Ears
First of all I feel we have to take a historical look at education. If we look at the turn of the...
