Three Ingredients to Standing Out in the Adult Student Marketplace
Flexibility, sincere appreciation for adults and a focus on keeping costs low are critical...
Flexibility, sincere appreciation for adults and a focus on keeping costs low are critical...
Melisha Childs | Administrative Support Specialist, Troy University
By focusing on understanding, tracking and meeting customer demands, institutions can drive...
James Burns | President, Saint Mary's University of Minnesota
Personalizing the student experience at every level of the institution demonstrates a commitment to...
Scott Greenberg | Associate Vice President of Academic Affairs, Framingham State University
Transforming the institution to create experiences that meet non-traditional students’ value...
Wayne Smutz | Dean of Continuing Education and Extension, UC Los Angeles
Creating an institutional culture of student service facilitated by a high-tech, high-touch...
Nicole Foerschler Horn | President, JMH Consulting
There are four key actions institutions must take if they are to frame their value proposition...
Mike King | Chief Marketing Officer of Berklee Online, Berklee College of Music
Personalizing the consumer experience is critical for gaining trust, which is turn leads to greater...
John DeLalla | Director of Continuing Education, University of Arizona South
There are explicit and intrinsic advantages every institution can offer its students, but...
Monica Wesley | Marketing Manager for the Outreach School, University of Wyoming
Higher education marketers, before all else, need to segment their marketplace based on audience...
Becky Takeda-Tinker | President, Colorado State University—Global Campus
Personalization through understanding the unique and various factors different students deem...
Carolyn Young | Director of Continuing Studies, Western University
Main campus leaders could benefit from adopting the customer service excellence focus of their...
Cathy Sandeen | President, CSU East Bay
Focusing on student learning outcomes and ensuring that they have access to the services they need...