Institutions Must Invest in the Tools and Skills that Deliver the Online Experience Students Expect
The online student population is distinct, and higher education administrators and faculty need to...
IT’s Role in Creating a Robust Experience for Today’s College Student
It’s critical for IT leaders to design a higher education experience based around the actual needs...
Bringing Online Practices to Traditional Institutions: Setting the Stage for Success
The customer experience and service offered through the online format should be translated to the...
Online Students Require Greater Engagement from Institution
Status quo student management is ineffectual in the fully online space; students require a greater...
On-Site Experience and Regular Engagement Key to Success
A service mindset that simplifies as many aspects of the administrative process as possible and...
Engagement, Convenience and Quality: Three Key Ingredients to Overcome Student Misconceptions
Though students tend to hold misconceptions about the experience of pursuing a credential through...
Personalization Key to the Online Business Student Experience
Providing personalization and real-world relevance are critical for maximizing the success of...
Overcoming Misconceptions: Online Learning Sets Students On Pathway To Success
— Co-Written with Marisol Cuellar Mejia | Research Associate, Public Policy Institute— Though there...
Branch Campus or Online Program? Depends Who You’re Asking
Branch campuses and online programs both offer colleges the opportunity to expand their footprints,...
Designing a Great Online Student Experience Critical for Sustained Success
The market for online programming is competitive, but institutions that do it right will expand...
MOOCing the Mini Med
—Co-written by J. John Cohen | Professor, University of Colorado School of Medicine— The MOOC...
Open Courses Opening Doors to Developmental Education
MOOCs have created lower-cost pathways for students to gain the skills they need to reach...
