Grappling with Irony: The Movement of Continuing Education Towards the Institutional Core
The movement of continuing education units to the core of research institutions has led to a fading...
Coursera Specializations Forge New Pipelines for Institutions
Coursera Specializations provide added value to students and create significant opportunities for...
Five Tips to Succeed with Social Media in Continuing Education
Having a successful social media strategy is key for today’s continuing education providers to...
Creating a Sense of Connection: Online Education in the Modern Era
Creating significant connections between students, faculty and staff helps to forge a connection...
What Is the True Potential of Three-Year Degrees?
Three-year degrees have value for the most dedicated and driven students, but ultimately would do...
Customer Service and Non-Traditional Higher Ed: Committing to the Concierge Model
Committing to customer service is a critical step for higher education institutions that want to...
Understanding State Authorization for Distance Education
Getting a handle on the distance education regulatory environment is a key step to ensuring your...
Three Ways to Build Student Accountability Through Great Customer Service
High-touch customer service, when practiced the right way, can actually foster student...
Glass Ceiling Strengthened by Movement Toward Vocational Education
The shift from liberal arts education to vocational and technical programming may increase...
Glass Ceiling Strengthened by Movement Toward Vocational Education
The shift from liberal arts education to vocational and technical programming may increase...
The Case for Alternative Credentials: Identifying and Avoiding Hurdles to Innovation
Though higher education institutions currently have a monopoly on credentials, they need to be...
What It Takes To Stand Out for Veteran Students
Excelling in serving veteran students requires an institutional commitment to this unique and...
