Building Trust Through Seamless Processes: Why Student Experience Goes Beyond the Classroom
Editor’s note: This article is adapted from a conversation with Greg Pillar on the Illumination...
Designing the Hidden Curriculum Out of Higher Education
Institutions often underestimate how much communication and process design shape the student...
Realizing Enrollment Goals: Leadership, Sustainability and Institutional Support at HBCUs and MSIs
Leadership & Vision Institutions, especially HBCUs and MSIs, too often announce bold intentions...
Designing Seamless Journeys Between Non-Credit and Credit
Non-credit learning is emerging as a powerful driver of access, mobility and workforce readiness in...
Balancing Innovation and Humanity in the Age of AI
As artificial intelligence reshapes education, society and work, the humanities offer an essential...
Personalization Starts at the First Touchpoint: Redefining the Student Experience
Editor’s note: This article is adapted from a conversation with Jill Loop on the Illumination...
Turning First Steps Into Lifelong Success for Every Learner
Today’s learners expect clarity, personalization, and meaningful connections from the very...
Inspiring Today’s CAO: Strategies for Critical Relationships
The first article in this series, “Inspiring or Inhibiting Today’s CAO,” shared the context and...
How Cross-Divisional Collaboration Drives Student Success
Higher education is under increasing pressure to demonstrate measurable student success and...
Connecting Digital ID Wallets, Skills Passports & LERS: Can We? Should We?
There’s growing excitement across the learn-and-work ecosystem—among educators, employers,...
Why Corporate Partnerships Are the Future of Continuing Education
Editor’s note: This article is adapted from a conversation with Carola Weil on the Illumination...
Addressing Canada’s Skills Gap with Innovative Learning Models
Continuing education divisions are aligning with the private sector to address challenges like...
