Creating a Strong Student-Customer Experience: How Measurement Underpins Success
The higher education environment is a challenging space for marketers, but institutions can make...
The higher education environment is a challenging space for marketers, but institutions can make...
Jason Bryer | Director of Research and Project Evaluation, Excelsior College
Remedial programming has been seen as a roadblock to completion in recent years, but with the right...
Anthony Carnevale | Director of the Center on Education and the Workforce, Georgetown University
The nature of the higher education marketplace has shifted, as more students are working while...
Jeremiah Quinlan | Dean of Undergraduate Admissions, Yale University
Though the back-end technology supporting university admissions have evolved significantly, taking...
Barry Thomas | Adjunct Professor, Carroll Community College
Leaders who are part of higher education’s “old guard” have had to challenge significant...
Walter G. Bumphus | President and CEO, American Association of Community Colleges
Community colleges across the United States are developing and running highly innovative models...
Zina Haywood | Provost and Executive Vice President, Gateway Technical College
Two-year colleges have a responsibility to make education as accessible as possible for those in...
Jonathan Shores | Vice President of Marketing and Client Service, LRAP Association
Social media and digital marketing can provide a new program or division an opportunity to project...
Ken Downs | Manager of Scholarship Universe, University of Arizona
Though many universities make hundreds of thousands of dollars available to students through...
Darlene Brown | Budget Manager, Prince George’s Community College
Two-year colleges must work very hard to create a postsecondary environment and experience that...
Terianne Sousa | Director of Education Services and Student Retention, Blackboard
By focusing on institutional engagement strategies at every level, colleges and universities can...
Ashley Gleiman | Education Coordinator, American Public University System
Creating a better sense of connection between non-traditional students and other students on campus...