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Lessons from the Music Industry: Addressing Quality Rather than Focusing on Access and Cost

Henrik P. Minassians | Associate Professor of Urban Studies and Planning & Director of Regional and National Partnerships for the Public Sector, California State University, N

Higher education can avoid the fate of the music industry by looking to synthesize a broad swath of...

Managing an Institution > Higher Ed as a Business > Opinions >

Looking to the Newspaper Industry to Understand Higher Education’s Transformation

Byron White | Vice President for University Engagement, Cleveland State University

It may be more beneficial for smaller colleges and universities to focus on equipping students to...

Managing an Institution > Higher Ed as a Business > Opinions >

Four Characteristics of Continuing Education's Role in Economic Transformation

Josh Shapiro | Director of Research and Evaluation, UC San Diego

[caption id="attachment_15514" align="alignnone" width="600" caption="CE units can place themselves...

Managing an Institution > Higher Ed as a Business > Opinions >

Four Reasons Extended Education Units Should be Building Links with Local Communities

Vicki Brannock | Director of Workforce Strategy and Innovation, Biocom Institute

Given the roots extended education units already have in local communities, it make sense for them...

Managing an Institution > Higher Ed as a Business > Opinions >

What Can Higher Education Learn from Digital Cameras?

Jaigris Hodson | Program Head in the Office of Interdisciplinary Studies, Royal Roads University

By failing to recognize the evolving needs of their customer base, Kodak and Blockbuster found...

Managing an Institution > Higher Ed as a Business > Opinions >

Top 10 Lessons on Continuing Education Management: From the Hotel Industry (Part 3)

Emily Richardson | Associate Vice President for Boundless Learning, Stetson University

It’s important for continuing education leaders to take the reins of their organization in order to...

Managing an Institution > Higher Ed as a Business > Opinions >

Closing a Continuing Education Unit: The Do’s and Don’ts

John DeLalla | Director of Continuing Education, University of Arizona South

Ending a CE program is never easy, but here are some best practices institutions should keep in...

Managing an Institution > Higher Ed as a Business > Opinions >

Top 10 Lessons on Continuing Education Management: From the Hotel Industry (Part 2)

Emily Richardson | Associate Vice President for Boundless Learning, Stetson University

Focusing on customer relations and adaptation in continuing education can help institutions...

Managing an Institution > Higher Ed as a Business > Opinions >

Top 10 Lessons on Continuing Education Management: From the Hotel Industry (Part 1)

Emily Richardson | Associate Vice President for Boundless Learning, Stetson University

Hotel management has a number of lessons for continuing education leaders, if they look in the...

Managing an Institution > Higher Ed as a Business > Opinions >

Serving Local Community Critical for Small Institution Success

Richard Holmgren | Vice President for Information Services and Planning, Alleghany College

Smaller institutions are positioned to succeed in the commoditized higher education marketplace by...

Managing an Institution > Higher Ed as a Business > Opinions >

What Do Diapers, Banking and Continuing Education Have in Common?

Karishma Furtado | COE Forum Senior Analyst, Education Advisory Board

In a commoditized marketplace, the product a particular company is selling becomes less important...

Managing an Institution > Higher Ed as a Business > Opinions >

Commoditization, For-Profit Institutions and the Value of Higher Education

Anthony Picciano | Executive Officer of Urban Education, City University of New York

There is more to education than simply moving graduates into paid work, but as for-profit...

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