The Ripple Effect of Modern Learner Consumerism on Higher Education
Modern consumerism is everywhere—and it doesn’t stop with higher education. Institutions have to...
The Importance of Student Agency and Self-Direction
Students have long been passive in their own education—but it’s not their fault! Higher ed...
The Importance of Student Support Services in Modern Higher Ed
Student support services are integral to ensuring students thrive, which means the department needs...
How Higher Education Can Meet Student-Parents Where They Are
Student-parents have limited time and resources to dedicate to higher education as it stands....
The Value of Customer Service Within Higher Education
Seeing students as customers has long been a fraught debate, but it’s no longer optional. Students...
The Mission of the Registrar’s Office is to Maintain Integrity
The registrar’s role is to get students enrolled, credentials and eventually employment. But...
It’s All About Choice: Delivering the Personalization Students Demand
Modern learners demand choice. A personalized experience is critical in higher ed to attract and...
Modernizing the Registrar Office to be More Student-Centric
Students have a different mindset when it comes to enrollment, as they’re looking for pathways to...
Shifting Strategy to Meet Modern Learner Expectations
Students expect a seamless experience when it comes to enrolling and registering for classes....
The College President’s 24/7 Commitment
In navigating through this new normal, institutions need to re-evaluate their current processes and...
Serving Learners Over A Lifetime
Adopting a mindset of seeing students as customers is the best way for institutions to adapt...
The Commitment to Serving Students
Committing to serving learners is the foundation to many colleges and universities, and the Student...
