America’s College Promise: An Opportunity We Can’t Afford to Ignore
Though some colleges, like Miami-Dade, have already put scholarship programs into place to create...
Making the Dream a Reality: Logistical and Infrastructural Considerations for the Free Two-Year College Environment
— Co-written with Kristina Keller | Associate Vice President of Academic Affairs, St. Cloud...
STEM Transfer Success: Reflecting on Lessons Learned
Institutional commitments to transfer students and inter-institutional partnerships devoted to...
STEM Transfer Success: The Value of Critical Reflection and Shared Responsibility
It is critical for higher education institutions to develop pathways that allow under-represented...
Adult Learners and their College Experience: The Challenges Colleges Face
Colleges and universities must adapt their policies and adopt new systems that are designed to...
Forging Pathways Back to College
By thinking through barriers to entry for students with some college experience, colleges can...
Student Experience Central to Differentiating in the Online Marketplace
Finding ways to create engagement between online students, whether on-campus or online, is critical...
Three Ways to Enhance your Customer Experience and Stand Out from the Competition
By focus on creating a high-end, highly engaging customer experience, universities can stand out...
What it Takes: Making Online Education Work in Community Colleges
Simplifying the online student experience and shaping the technologies and demands to match the...
Institutions Must Invest in the Tools and Skills that Deliver the Online Experience Students Expect
The online student population is distinct, and higher education administrators and faculty need to...
IT’s Role in Creating a Robust Experience for Today’s College Student
It’s critical for IT leaders to design a higher education experience based around the actual needs...
Bringing Online Practices to Traditional Institutions: Setting the Stage for Success
The customer experience and service offered through the online format should be translated to the...
