Bringing Online Practices to Traditional Institutions: Setting the Stage for Success
The customer experience and service offered through the online format should be translated to the...
On-Site Experience and Regular Engagement Key to Success
A service mindset that simplifies as many aspects of the administrative process as possible and...
Meeting Students Where They Are: Critical for Success in Developmental Hybrid Programming
The ACCelerator, a campus repurposed from a mall, is creating hybrid access to developmental...
Personalization Key to the Online Business Student Experience
Providing personalization and real-world relevance are critical for maximizing the success of...
Branch Campus or Online Program? Depends Who You’re Asking
Branch campuses and online programs both offer colleges the opportunity to expand their footprints,...
Designing a Great Online Student Experience Critical for Sustained Success
The market for online programming is competitive, but institutions that do it right will expand...
MOOCing the Mini Med
—Co-written by J. John Cohen | Professor, University of Colorado School of Medicine— The MOOC...
Open Courses Opening Doors to Developmental Education
MOOCs have created lower-cost pathways for students to gain the skills they need to reach...
How Declining Appropriations Creates Demand for Out-of-State Students
As institutional competition for out-of-state students reaches a fever pitch, the federal...
What It Takes to Meet the Self-Service Expectations of Today’s Students
Offering more self-service opportunities to students reflects to them the consumer experience to...
Self Service Central to Improving the Student Experience
Introducing self-service capabilities for students may require some front-end investment in...
Streamlining Operations to Better Serve Students: On Scholarships and Success
Streamlined, integrated systems that create seamless, engaging experiences for students are...
