Leading from Experience: An Adult Learning Advocate Who Has Been There
It’s important to help guide students from experience, and knowing first-hand the accommodations...
Jeannie McCarron | Vice President of Membership Engagement, CAEL
It’s important to help guide students from experience, and knowing first-hand the accommodations...
Quentin Ruiz-Esparza | Associate Director of Online Duke, Duke University
Attaining and retaining student enrollments now relies upon providing a great customer experience,...
Carolyn Callaghan | Executive Director of Educational Outreach, Western Carolina University
Although institutions have been able to pivot quickly to the remote environment, many are still...
Tiffany Mfume | Assistant Vice President for Student Success and Retention, Morgan State University
Even the most well-prepared tech savvy institutions can fall short of students’ expectations—it’s...
Philomena Mantella | President, Grand Valley State University
Although this pandemic has created chaos, it has also highlighted institutional highs and lows put...
Michael McDonough | President, Raritan Valley Community College
In this time of remote work and learning, frequent communications help ensure that staff and...
Peggy Valentine | Interim Chancellor, Fayetteville State University
Auxiliary services not only enrich student life but help the university financially support...
Tess Diver | Assistant Vice President of User Experience, Southern New Hampshire University
Consciously designing a customer experience that meets the expectations of today’s learners and...
Barry Darnell | Director of Initiatives, CAEL
With tens of millions of Americans left unemployed by the COVID-19 pandemic, higher ed institutions...
Neil Trotta | Assistant Dean of the School of Graduate Studies, Fisher College
As the chaotic, pandemic-affected winter and spring semesters come to a close, higher learning...
Often accused of following antiquated procedures and maintaining barriers to access, now is the...
Bill Pink | President, Grand Rapids Community College
To get through even the toughest of times, finding a balance between responding to your students’...