Operations and Efficiency
Meeting heightened student demands with plummeting operational budgets in a competitive and commoditized environment is no easy task for higher education leaders. Long-term viability and success require operational effectiveness and efficiency that is somewhat foreign to post-secondary management.
Agility in a Time of Crisis
Michelle Giovannozzi | Director of the Center for Executive and Professional Education, Portland State UniversityAs COVID-19 keeps everyone off campus, colleges and universities are looking to deliver an effective remote learning environment. The current circumstances create a unique set of challenges for all divisions…
Keeping Faculty and Learners Engaged While Isolated
Cathy Sandeen | Chancellor, University of Alaska-AnchorageThe speed at which institutions have been able to respond to the COVID-19 crisis has been fast, but was it enough? Are learners able to stay engaged with the content?…
How Continuing Studies Are Being Affected By COVID-19
Maureen MacDonald | Dean of the School of Continuing Studies, University of TorontoShutdowns and the shift to remote learning aren’t just affecting traditional college and university campuses—they’re impacting operations for continuing and professional education divisions as well. In this interview, Maureen MacDonald…
Coronavirus: My Warning to Colleges 14 Years Ago and My Advice Today
Kenneth Hartman | Past President of Drexel University Online, Drexel UniversityFourteen years ago, I authored an op-ed titled “Schools must learn to use Internet to quickly recover from a disaster,”stating: “Imagine what would happen if a pandemic outbreak disrupts an…
COVID-19 Communication and Collaboration: Keeping Everyone in Tune During Times of Crisis
Laurie Quinn | Interim President, Champlain CollegeIn response to the coronavirus crisis, institutions have been forced to switch programs to online. Luckily for Champlain College, they’ve already been teaching online programs for over 20 years. So…
Supporting Staff and Students in Response to COVID-19
Michael Frasciello | Dean of the University College, Syracuse UniversityDuring this time, it’s more important than ever for institutional staff and faculty to come together and support one another. Not having experienced anything like this before, folks may be…
Rapid Response: Delivering the Best Learner Experience Under Crisis
Linda Lujan | President, Lamar Community CollegeThe COVID-19 outbreak has impacted higher education in a way that most are not prepared for. Institutions are looking for online solutions while trying to deliver the best experience possible…