Operations and Efficiency
Meeting heightened student demands with plummeting operational budgets in a competitive and commoditized environment is no easy task for higher education leaders. Long-term viability and success require operational effectiveness and efficiency that is somewhat foreign to post-secondary management.
Challenging and Rewarding in Equal Measure: Five Things New Provosts Might Not Know
Sally McRorie | Provost and Executive Vice President for Academic Affairs, Florida State UniversityIdentifying five things new provosts might not know about the job isn’t as easy as it sounds. Most provosts are old hands at academic administration, having been deans and chairs…
The Dave Matthews Band Effect and Your Online Learning Team
Debbie Cavalier | Senior Vice President of Online Learning and Continuing Education and CEO of Berklee Online, Berklee College of MusicFrom the first note of a Dave Matthews Band (DMB) concert, the audience is hooked! They sing, dance and sway, fully engaged for the entire 2.5-hour show. By the end,…
Reflections on Non-Traditional Higher Ed in Canada (Part One): The Relationship with Main Campus
Heather McRae | Dean of the School of Continuing Education, MacEwan UniversityContinuing education divisions vary from institution to institution across the country, and while there are many differences that set them (and their universities) apart from one another, there are even…
Weathering the Storm: Leveraging Design Thinking and Human-Centered Change Management Practices
Shaun Sutherell | Director of Noncredit Professional Programs in Professional and Continuing Studies, University of DelawareChange is inevitable, especially within the continuing education unit of a university. Design thinking and human centered-change management practices are essential to successfully navigating through periods of significant transformation. Accordingly,…
Looking to the Student-Centered Future of Higher Education
Louis Soares | Chief Learning and Innovation Officer, American Council on EducationIn 2018, the postsecondary industry underwent a unique evolution in terms of student demographics and learning innovation. Students are no longer treated as a monolithic entity. Instead, colleges and universities…
The New Workforce Professionals Academy: Cultivating the Next Generation of Workforce Leaders
Darlene Miller | Executive Director, National Council for Workforce EducationThe Problem With all sectors of American business and industry struggling to find qualified employees, most rely on colleges and other training organizations to educate their workforce. Concomitantly, the process…
Measuring the Value of Digital Credentials (Part Two): The Role of Efficiency in Delivering Agility
Jonathan Lehrich | Associate Dean of Executive Education in the Questrom School of Business, Boston UniversityWith their increased granularity, transparency and portability, digital credentials are quickly supplanting the paper certificate as a means of non-degree skills verification in leading-edge continuing and professional education units. They…