Letter from the Editor: Remembering Dr. John F. Ebersole
Dear readers, As you have no doubt come to learn in recent days, one of the titans of the...
Putting the Mission Back in Admissions
— Co-written with David Goodman | Associate Dean of Academic Affairs and Advising in the Woods...
Creating Educational Heliotropism: Adult Learners, America Needs You Back! (Part 2)
By building a supportive infrastructure designed to specifically identify and overcome obstacles...
The San Diego Promise: Minimizing Barriers to Access Takes a Village
Though Promise programs have fallen under the radar in recent months, minimizing financial barriers...
Technology-Enhanced Service Transformative for Students and Institutions
The higher expectations of today’s students aren’t going away, and as corporations continue to hone...
Adult Learners, America Needs You Back! (Part 1)
Institutions must stop trying to reduce and generalize adult learners—and instead begin treating...
How Process Automation Can Transform the Non-Traditional Student Experience
By leveraging the possibilities presented by technology tools and process automation, institutions...
A Customer Service Approach and a Quality Learning Experience Are Not Mutually Exclusive
Offering a supportive and service-oriented environment tailored to respond to the needs to students...
Leading Transfer Efforts: Two-Year and Four-Year Leaders Need to Collaborate to Succeed
As more and more students enroll in local community colleges as the first step on a...
Putting Technology to Work for Transfer Students
Eliminating redundancy and promoting accountability lie at the base of any major movement to...
University Leaders and Their Role in Supporting Community College Transfer Students
University leaders need to be aggressive and unequivocal in their support of community college...
Improved Seamlessness and Wider Definition of Success Critical in the Transfer Conversation
Creating a more seamless transfer experience, both for traditional and reverse transfer, would make...
