Embracing Failure: The Secret Sauce in Project Management
Even with all the best practices and intentions in place, failure is a reality in project...
Defining “Needs” and Separating them from “Wants”: Central to Any Successful IT Project
While maintaining a collaborative environment, IT leaders must take a leading role in helping to...
Pursuing a Major Business Process Improvement Implementation: Why Take the Plunge? (Part 1)
While the amount of time, investment and effort that goes into a major implementation (and the...
Drawing a Line: The Differences Between a Partner and a Vendor
As outsourcing becomes increasingly important to the management of a modern postsecondary...
The Positive (and Negative!) Potential Impact IT Can Have on the Staff Experience
IT investments that improve efficiency and back-end effectiveness should also have a significant...
Extending the Destiny One Environment: Leveraging Data and the CLM to Adapt and Grow
Adapting to a struggling economy is a significant challenge many postsecondary institutions are...
Maintaining Decentralized Programming While Centralizing Administration at a Cooperative Extension
A critical innovation from the 20th Century, Cooperative Extensions must update some aspects of...
More Than an Afterthought: Management Systems and Non-Traditional Divisional Success
Leveraging technology that improves back-end efficiency improves both the staff and student...
Leveraging Tech Systems to Drive the Student and Staff Experience
Technologies like CRMs require high levels of customization and training to operate as needed by...
Understanding the Benefits and Defining the Inputs: CRMs in the Modern Institutional Environment
A CRM has the capacity to be a truly transformational technology for a college or university, as...
Where Technology Goes, So Too Must Culture
While CRM systems are effective mechanisma to drive improved student engagement, administrators and...
Supporting Organizational Effectiveness with an Operational Health Check
Investing in a new technology is often a great kickstart to getting away from a status quo, but...
