The Keys to Recruiting and Retaining Rural Learners
Universities should explore partnerships with rural-based colleges to maximize accessibility for...
Adults and the Higher Ed Experience (Part 1)
Online education offers a great deal of flexibility for adult students, but there’s value in...
Challenging the Low-Price Online Education Notion
The perspective that online education should be cheaper than its on-campus cousin ignores the fact...
Innovation in Higher Education: Time for a Customer-Centric Model
Disruptive innovation to the standard model of higher education is needed in order for...
Diverse Student Body Can Put an Institution Ahead
Diversity is critical for an enriching and engaging educational environment, but can also serve as...
Online Graduate Programs Effective in Attracting Global Audience
With the advent of online education, branch campuses are no longer a necessary mechanism for...
International Branch Campuses Bring Graduate Education to the World
The IBC helps to deliver a high-quality graduate learning experience to geographically-dispersed...
Innovation Focus Should Be on Quality, Not Cost
Innovation in the graduate education space should be more focused on creating enriched student...
The Fight to Improve Access to Higher Education for Military Veterans
The experience of veteran students, especially as it relates to paying for education, is often...
Differentiating “Customer Service” and “Degree Mill” in Higher Education
“Customer” does not have to be a dirty word in higher education circles; students are spending a...
Focusing on Customer Service: Higher Education and the “Degree Mill” Debate
Customer service is not detrimental to higher education’s future; in fact, it’s critical to the...
Mission Driven or Customer Driven? The Plight of Modern Higher Education Institutions
Curran explores whether the customer service model is compatible with an institution’s education...
