Infrastructure
The expectations and demands of higher education students today requires institutions to offer a brand new level of service and engagement. While there are many tools that can help to create these student experiences, managing all the moving pieces requires a well-built institutional technological infrastructure that can bear the load.
Leveraging Technology to Simplify the Back-End and Improve the Front-End
Patty Maciel | Business Analyst, UC Berkeley ExtensionThe expectations on colleges and universities today are different than they used to be. Traditionally, postsecondary institutions were responsible for ensuring programming was high quality. Eventually, there were expectations for…
Defining “Needs” and Separating them from “Wants”: Central to Any Successful IT Project
Ven Meyerzon | System and Business Analyst, UC Davis ExtensionRecently a client came to me and asked for a new, very expensive laptop. They touted how light it was—only two and a half pounds! They talked up the fact…
Pursuing a Major Business Process Improvement Implementation: Why Take the Plunge? (Part 1)
Bill Liddick | Associate Director of Enterprise Application Architecture, Ithaca CollegeThis is the first installment of a three-part series that will explore why you might take on a major project, reflect on who needs to be involved (and when/how), and…
IT Alignment Helps Solve the Technology Investment Puzzle
Judith Pirani | Consultant, EDUCAUSEThe pressures facing today’s higher education institutions are well known and documented. We’ve all read about student success accountability, mounting financial and sustainability pressures, and changing student demographics. We also…
Sightings and Illusions: Looking Toward the Cloud
Colleen Carmean | Associate Vice Chancellor for Academic Innovation, University of Washington TacomaI've looked at clouds from both sides/ from up and down and still somehow The question of cloud-hosted applications still clearly continues to torment the stewards of technology in higher…
Next-Gen Institutional Management Systems: Empowering the Front Line and Evolving IT’s Role
Vi Bergquist | Chief Information Officer, St. Cloud Technical and Community CollegeColleges invest heavily in institutional management systems. Many of the aging institutional management systems are overly complex and expensive to maintain. Meanwhile, the higher education environment has changed markedly. Institutions…
Administrative System Customizations: A Hidden (and Avoidable) Cost of ERPs
Stephen Landry | Chief Information Officer, Seton Hall UniversityThe 2011 survey of college and university presidents conducted by Kenneth C. Green, founder of the Campus Computing Project, and Inside Higher Education found that fewer than half of college…