Infrastructure
The expectations and demands of higher education students today requires institutions to offer a brand new level of service and engagement. While there are many tools that can help to create these student experiences, managing all the moving pieces requires a well-built institutional technological infrastructure that can bear the load.
Build and Accelerate Beyond the Pandemic: Consciously Deliver a Great Online Experience for Lifelong Learners
Philip Regier | University Dean for Educational Initiatives & CEO of EdPlus, Arizona State UniversityToday’s learners have high expectations as expert consumers in all aspects of their lives. Higher education needs to create an infrastructure that meets the needs of this tech-savvy demographic. Institutions…
The Digital Experience and the Analog Institution
Adrian Haugabrook | Executive Vice President and Managing Director of the Horizon Group, Southern New Hampshire UniversityFor decades, higher education had to follow a more rigid structure built for the traditional student—now the minority of the higher ed learner population. Institutions need to rethink their infrastructures…
Delivering on a Public University’s Mission with Contact Tracing Training
Eric A. Bullard | Dean of Continuing Education and UCLA Extension, University of California - Los AngelesTo accelerate the re-opening of state economies, it’s essential to reduce the spread of coronavirus. The first step to doing so is to hire trained contact tracers in every community,…
Artificial Intelligence for Decision-Making and Student Success in Online Higher Education
Vyacheslav Khrapak | Manager of Engagement Operations, Colorado State University - Global CampusAs online education and training become more prevalent across all sectors of the global market, institutional stakeholders in higher education are looking for ways to leverage programming and software development…
Leveraging Technology to Achieve Growth in a Period of Decline
Gary Hepburn | Dean of the G. Raymond Chang School of Continuing Education, Ryerson University Fred Anger, Serena WongAt Ryerson University’s Chang School for Continuing Education, innovation and customer service are at the heart of their work. With a mission to deliver relevant and market-responsive programming to non-traditional…
Establishing a Strong Infrastructure for a Remote Shift
Heather McRae | Vice Provost and Dean of the School of Continuing Education, MacEwan UniversityWhen social distancing was put in place in response to the COVID-19 pandemic, colleges and universities were concerned. The first thought most institutional leaders had was how to ensure learners…
Maintaining A Strong Infrastructure for Remote Learning
Joseph Moreau | Vice Chancellor of Technology, Foothill-De Anza Community College DistrictIT is often referred to as the backbone of an institution. Now more than ever, colleges and universities are looking to their colleagues in IT to support their shift to…