Infrastructure
The expectations and demands of higher education students today requires institutions to offer a brand new level of service and engagement. While there are many tools that can help to create these student experiences, managing all the moving pieces requires a well-built institutional technological infrastructure that can bear the load.
Leveraging Technology to Achieve Growth in a Period of Decline
Gary Hepburn | Dean of the G. Raymond Chang School of Continuing Education, Ryerson University Fred Anger, Serena WongAt Ryerson University’s Chang School for Continuing Education, innovation and customer service are at the heart of their work. With a mission to deliver relevant and market-responsive programming to non-traditional…
Establishing a Strong Infrastructure for a Remote Shift
Heather McRae | Vice Provost and Dean of the School of Continuing Education, MacEwan UniversityWhen social distancing was put in place in response to the COVID-19 pandemic, colleges and universities were concerned. The first thought most institutional leaders had was how to ensure learners…
Maintaining A Strong Infrastructure for Remote Learning
Joseph Moreau | Vice Chancellor of Technology, Foothill-De Anza Community College DistrictIT is often referred to as the backbone of an institution. Now more than ever, colleges and universities are looking to their colleagues in IT to support their shift to…
From Flyover Country to Talent Central: How Indiana is Leading the Pack Linking the Learn-And-Work Ecosystem
Ken Sauer | Senior Associate Commissioner and Chief Academic Officer, Indiana Commission of Higher Education Leighton Johnson, Jeff GrannOnce labeled as flyover country, South Bend, IN, is having quite the renaissance. The city and surrounding communities forming the South Bend-Elkhart Region were recently designated as a 21st Century…
The Promise of a Workforce Trifecta: An Innovative Way To Address the IT Professional Skills Gap
Edythe M. Abdullah | Dean of the Division of Continuing Education, University of North FloridaUniversity professional and continuing education divisions are committed to being responsive to workforce and economic development demands. Different from university colleges, continuing education divisions must be nimble as well as…
Robust Integrations: Uncorking Quality, Flexibility and Value
Ken Udas | Higher Education Itinerant & Adjunct Professor, University of Southern Queensland Scott SorleyThe Pressure to Integrate It is really no surprise that during the past decades colleges and universities have frequently found themselves under pressure to decrease their operating costs and increase…
Exorcizing Shadow Systems: What It Takes to Modernize University IT Operations
Rob Lowden | Associate Vice President of Enterprise Systems, Indiana UniversityLegacy systems are a reality for organizations of any size or magnitude. In the 1990’s, Enterprise Resource Planning (ERP) software began entering into the workplace and replacing historical mainframe setups…