Moving from a Career Services Department to a Career Enablement Commitment
The career services is a critical element in students’ success and needs to be properly integrated...
The Customer Is Always Right: Seeing Higher Ed as a Business
Many fears around seeing the student as a customer pervade in higher education. However, seeing the...
The Ripple Effect of Modern Learner Consumerism on Higher Education
Modern consumerism is everywhere—and it doesn’t stop with higher education. Institutions have to...
The Importance of Student Agency and Self-Direction
Students have long been passive in their own education—but it’s not their fault! Higher ed...
The Importance of Student Support Services in Modern Higher Ed
Student support services are integral to ensuring students thrive, which means the department needs...
Making Higher Ed Flexible and Accessible Through Competency-Based Education
Today’s working adults are looking to higher ed institutions to provide short-term programming that...
How Higher Education Can Meet Student-Parents Where They Are
Student-parents have limited time and resources to dedicate to higher education as it stands....
The Value of Customer Service Within Higher Education
Seeing students as customers has long been a fraught debate, but it’s no longer optional. Students...
How a Community College Helps Students Graduate Without Debt
Making a difference for students starts from the top, and extends beyond the walls of the...
State of Continuing Education 2022: How Continuing Ed Continues to Overcome Obstacles
Access to funding in Continuing Ed is a challenge that institutions across the United States and...
A Call for Collaboration: To Design Equitable Learning Experiences, We Must Work Together
As much progress as there has been in DEI training, it’s too broad for any single institution to...
The Newcomers: Opening an Institution to More and More Learners
The thinking around credentialing needs to evolve to keep up with changing institutions and student...
