Delivering on Student Expectations: What Will Become of the New Normal?
The shift that the pandemic created has opened opportunities for faculty and administrators to...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
The shift that the pandemic created has opened opportunities for faculty and administrators to...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
The future of higher education is non-traditional, but for many institutions achieving that vision...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
The market for professional and ongoing education is massive, including everything from full degree...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
Forging partnerships with service providers helps institutions provide the best-in-class learner...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
By creating internal efficiencies and freeing up staff time, institutions can become more nimble...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
While institutions are responsible for the branding and reputation of a given college or...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
“Customer” does not have to be a dirty word in higher education circles; students are spending a...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
Without considering critical questions related to mission, purpose and core competencies,...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
Prospective students — both traditional and non-traditional — are increasingly seeing higher...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
By implementing robust mechanisms to determine which marketing activities are having the most...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
Higher education institutions need to change their approach to suit the needs of the modern...
Lesley Nichols | Executive Director of Professional Studies, Emerson College
Higher education administrators have reached a crossroads and must begin to focus on the outcomes...