Tech Tools and Resources
Creating a highly engaging environment for today’s learners requires institutions to have in place a range of tools that support specific elements of the student experience. Knowing which tool is best requires institutional leadership to clearly define the market they’re serving, and to understand the unique demands of that demographic.
Drawing a Line: The Differences Between a Partner and a Vendor
Matt Robinson | Program Services Manager for Extension, UC Los AngelesTraditionally, colleges and universities have kept all aspects of institutional management in-house. However, as student expectations have grown while operational budgets have begun to tighten, many postsecondary divisions have begun…
The Positive (and Negative!) Potential Impact IT Can Have on the Staff Experience
Vi Bergquist | Chief Information Officer, St. Cloud Technical and Community CollegeEmployers can improve the employee experience, and in turn engagement, by ensuring that staff members’ interaction with the technology they use in their daily work is positive and productive. Employee…
Extending the Destiny One Environment: Leveraging Data and the CLM to Adapt and Grow
Billie Boles | Technology Solutions Analyst in Continuing Education, University of CalgaryCalgary has experienced the recent economic downturn quite extensively and is taking longer than other regions to recover. Traditionally, when the oil industry in Alberta suffers, every other industry suffers…
Maintaining Decentralized Programming While Centralizing Administration at a Cooperative Extension
Neal Vines | Director of Information Technology for Virginia Cooperative Extension, Virginia Tech UniversityThe decentralized model has been part of the DNA of Cooperative Extensions for over a century. Initially launched to help bring the expertise of land grant universities to end-users across…
More Than an Afterthought: Management Systems and Non-Traditional Divisional Success
Elisabeth Rees Johnstone | Executive Director of Continuing Education and Professional Learning at OISE, University of TorontoFor divisions serving non-traditional students, competition is just a fact of life. Given the low barriers to exit for students, it’s critical for these divisions to deliver a high-end experience…
Going Beyond the Status Quo: Maximizing the Institutional ROI for CRM with CLM
Shaul Kuper | Chief Executive Officer, Destiny SolutionsMost higher education institutions and divisions today have a number of specialized systems operating behind the scenes to support the management of their institutions, including a Student Information System (SIS),…
Leveraging Tech Systems to Drive the Student and Staff Experience
Jason Smith | Executive Director of Enrollment Management in the School of Continuing Studies, Georgetown UniversityDelivering a great student experience, buttressed by personalized service and simplified interactions with bureaucracy, is critical for higher education institutions today. And, though always important for non-traditional postsecondary divisions, the…