Tech Tools and Resources
Creating a highly engaging environment for today’s learners requires institutions to have in place a range of tools that support specific elements of the student experience. Knowing which tool is best requires institutional leadership to clearly define the market they’re serving, and to understand the unique demands of that demographic.
How a Great Back End Impacts the Student Experience at an Arts School
Lisa Barr | Director of Project Development in the Office of Global Initiatives and Extended Studies, California Institute of the ArtsEven at a world-famous institution like CalArts, delivering a great student experience is critical for student satisfaction and success. For CalArts’ Extended Studies division, the design of their back-end infrastructure…
Three Main Benefits to Centralizing Non-Credit Program Management
Kristy Davis | Associate Director for Academic Support Resources - IT, University of MinnesotaAt the University of Minnesota, we began a process back in 2015 to centralize and consolidate the administration of non-credit programming being developed and delivered across the university into a…
Preparation, Expectation Management and Commitment Central to Driving Major Projects Home
Shaun Sutherell | Assistant Director of Business Development and Project Management in the Division of Professional and Continuing Studies, University of DelawareIn the world of higher education, few projects require as much planning, coordination and effort as a new system implementation. However, few projects can have the same impact on institutional…
Embracing Failure: The Secret Sauce in Project Management
Colleen Carmean | Associate Vice Chancellor for Academic Innovation, University of Washington TacomaBy now, you’ve hopefully learned from this Special Feature’s tips, advice, and rules of thumb regarding the murky process of project management (PM). Whether using the PMI toolkit or an…
Drawing a Line: The Differences Between a Partner and a Vendor
Matt Robinson | Program Services Manager for Extension, UC Los AngelesTraditionally, colleges and universities have kept all aspects of institutional management in-house. However, as student expectations have grown while operational budgets have begun to tighten, many postsecondary divisions have begun…
The Positive (and Negative!) Potential Impact IT Can Have on the Staff Experience
Vi Bergquist | Chief Information Officer, St. Cloud Technical and Community CollegeEmployers can improve the employee experience, and in turn engagement, by ensuring that staff members’ interaction with the technology they use in their daily work is positive and productive. Employee…
Extending the Destiny One Environment: Leveraging Data and the CLM to Adapt and Grow
Billie Boles | Technology Solutions Analyst in Continuing Education, University of CalgaryCalgary has experienced the recent economic downturn quite extensively and is taking longer than other regions to recover. Traditionally, when the oil industry in Alberta suffers, every other industry suffers…