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The Ripple Effect of Modern Learner Consumerism on Higher Education

Modern consumerism is everywhere—and it doesn’t stop with higher education. Institutions have to adapt their student retention strategies to reflect a more student-centric approach to meet modern learner demands.

Students are faced with a vast array of choice when it comes to their education, and being a higher ed institution isn’t enough anymore. Focusing on student retention and customer experience is critical to becoming a favourable choice for learners and moves the institution towards a student-centric ecosystem. 

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