The Value of Customer Relationship Management in Non-Traditional Higher Education (Part 1)
As higher education students begin behaving more like customers, institutions must use customer...
As higher education students begin behaving more like customers, institutions must use customer...
John Ebersole | Former President, Excelsior College
Before MOOCs can gain any more ground in the higher education space, it’s critical to understand...
Kristen Caschera | Co-chair, London Council for Adult Education
While adult students must overcome a vast array of hurdles in pursuing higher education, three of...
On Wednesday, the Senate overwhelmingly agreed to change the interest rates on student loans,...
Margaret O'Hara | Director of E-Learning, University of North Carolina System
Teaching an online course can be a challenge for many educators, but by avoiding some common...
Jeff Grabill | Professor, Michigan State University
As experiments with Massive Open Online Courses are becoming increasingly popular, one group is...
Di Xu | Assistant Professor in the School of Education, UC Irvine
Incorporating instruction of self-directed learning skills into online classes could help to bridge...
John DeLalla | Director of Continuing Education, University of Arizona South
The most significant challenge continuing education marketers face when it comes to social media is...
Theresa Gilliard-Cook | Instructional Designer, SUNY Oswego
Synchronous online instruction can be very different from face-to-face instruction, but with a few...
Victoria Berling | Executive Director of Educational Outreach, Northern Kentucky University
Adult learners have some specific needs institutions must fulfill to help support their success in...
Richard Feldman | VIPER Program Coordinator, Warren County Community College
As increasing numbers of veterans begin to transition back to civilian life, making sure higher...
Erin Knight | Senior Director of Learning, Mozilla
Non-traditional students are increasingly enrolling in higher education and, without some very...