Back-End Automation Leads to Better Student Service and Institutional Savings
By automating some aspects of the heavy lifting faced by academic advisors, their time is freed up...
Elizabeth D. Capaldi Phillips | Provost Emerita, Arizona State University
By automating some aspects of the heavy lifting faced by academic advisors, their time is freed up...
Evan Duff | President, North Carolina Wesleyan College
Though critics of efficiency will point to upfront costs and task reduction, these changes are...
Dennis Jones | President, National Center for Higher Education Management Systems
Although there is an expectation that the changes being demanded by policymakers and the public can...
By taking advantage of economies of scale and putting effort into learning more about their...
Kenneth Newton | Director of Service Delivery in the Shared Services Center, NASA
Moving toward a shared services model can reap major rewards for higher education institutions...
Jack Suess | Vice President of IT and CIO, University of Maryland Baltimore County
IT leaders can get institution-wide buy-in for major efficiency-creating projects by tying those...
Higher education institutions are increasingly looking at shared services as a mechanism to reduce...
Michael Stearney | Dean for Enrollment Services, University of Wisconsin-Green Bay
Resistance to change around major efficiency-creating projects is to be expected, but leaders need...
Bill Dracos | Chief Business Practice Improvement Officer, Emory University
As institutions grow rapidly, it’s easy for inefficiency processes to become ingrained, despite...
Brendan Aldrich | Founder, Invoke Learning
By making data available in real-time and accessible in such a way that meets the unique needs of...
Charles Dull | Associate Dean of the IT Center of Excellence, Cuyahoga Community College
Efficiency-related changes, caused by the commoditization of the postsecondary space, may offer...
Ray Schroeder | Associate Vice Chancellor for Online Learning, University of Illinois Springfield
While efficiency-related changes can sometimes lead to layoffs, the most successful institutions...