Launching a New Program: Challenges and Strategies
Being hamstrung by roadblocks to new program development can be dangerous for the long-term...
Evidence of Learning Framework: Beneficial for Students, Institutions, and Employers
Adopting the Evidence of Learning framework would vastly impact higher education’s value...
Transforming Admissions To Sell the Dream to Today’s Non-Traditional Students
By focusing on understanding, tracking and meeting customer demands, institutions can drive...
Agility and Flexibility Central Characteristics of the Modern Higher Ed Institution
The competitive climate of today’s higher education marketplace demands that institutional leaders...
Personalization Key to Attracting and Retaining Swirling Students
Personalizing the student experience at every level of the institution demonstrates a commitment to...
The Ins and Outs of Vendor Partnerships: Three Steps to Forging a Strong Partnership
Choosing the right partner is critical for institutions that want to grow their offerings and...
Five Ways Institutions Can Create Experiences that Exceed Adult Student Expectations
Transforming the institution to create experiences that meet non-traditional students’ value...
Service to Students: It’s a New Day
Creating an institutional culture of student service facilitated by a high-tech, high-touch...
Effectiveness Over Efficiency: How to Succeed in Today’s Higher Ed Market
Operational effectiveness needs to be a priority for all institutions trying to accomplish...
In-House or Service Provider? Meeting the Expectations of Today’s Students
Delivering the expected high-end customer experience of today’s students is a challenge, but...
Service Partnerships Key to Creating Value for Students
Forging partnerships with service providers helps institutions provide the best-in-class learner...
Building Value from the Start: Four Key Actions
There are four key actions institutions must take if they are to frame their value proposition...
