Big Names Don’t Trump Good Service When it Comes to Student Satisfaction
Even at institutions like Berkeley, creating a high-end customer experience has a massive impact on...
Creating Value By Focusing on Costs and Outcomes
Costs and outcomes are the two major concerns of non-traditional students, so addressing those...
Three Ways Proprietary Institutions Offer Students More Than They Pay For
By serving the student as a customer and focusing on career-pertinent outcomes, proprietary...
Personalized Service and Labor Market Ties Enhance the Value of Small Liberal Arts Institutions
The personalized environment offered by small, liberal arts colleges can create an environment that...
Evolving Credentialing to Meet the Needs of Outcomes-Focused Students
Higher education institutions need to communicate better with employers, both in terms of program...
Transforming an Institution with eLearning: Creating Value by Moving from the Fringes to the Core
By bringing fringe units to the center of the institution, universities can leverage all the...
Using Data to Create a Strong Student Experience
Improving use of data analytics in courses and programs creates a more student-centered, responsive...
Creating Connection: Driving Learner Success with Smart Machines
— Co-written with Darcy Janzen | eLearning Support Manager, University of Washington Tacoma— New,...
Adapting the Higher Ed Model to Suit Today's Students
[caption id="attachment_25010" align="alignnone" width="600"] Higher education institutions need to...
ROI for Adult Learners: Maximizing Higher Ed’s Non-Monetary Value
It’s critical for universities to make more extra-curricular opportunities available for learning...
Why I’m Choosing a House Over a Degree
Given the choice between investing in a house or a graduate degree, the decision lies on whether...
Beyond ROI: Five Ways Universities Create Additional Value for Employers in Corporate Learning
Beyond outcomes, there are some critical approaches professional education providers can take to...
