• Home
  • About Us
  • Start Here
  • Get The Evolllution Newsletter
    • Growth
      • Corporate Partnerships
      • Flexible Learning
      • Lifelong Learning
      • Market Opportunities
    • Operations
      • Higher Ed as a Business
      • Internal and Service Partnerships
      • Operations and Efficiency
    • Recruitment
      • Student Experience
      • Enrollment Strategy
      • Marketing and Outreach
      • Today's Learner
    • Programming
      • Applied and Experimental Learning
      • Credentials
      • Program Planning and Design
      • Teaching and Learning
    • Technology
      • Infrastructure
      • Metrics
      • Security and Compliance
      • Tech Tools and Resources
    • Podcast
    Attracting Students Enrollment Strategy Illumination

    Published on Nov 24, 2021

    Redefining Customer Service with Enrollment Management

    Kasey Urquidez | Senior Director of Higher Education, ACT

    By adapting a more digital approach to enrollment management, modern learners are more likely to stay with the institution that provides the customer service they need to continue their lifelong learning journey.

    Author Perspective: Administrator

    You Might Also Like

    Building and Maintaining a Global Brand: Higher Education and International Enrollments

    Sara Kurtz Allaei | Executive Director for International Affairs, Indiana University-Purdue University Indianapolis and Assistant Vice President for International Services, In

    Home for the Holidays: How a Winter Term Could Drive Persistence and Completion

    Gale Rhodes | Associate Provost and Executive Director of the Delphi Center for Teaching and Learning, University of Louisville

    Student Needs Come First

    Bill McClure | Executive Director of Continuing and Professional Education, University of Massachusetts Amherst

    New call-to-action

    SubmissionsPrivacy PolicyPermissionsContact UsSite Map

    Follow us on LinkedIn

    © 2026 All rights reserved.