Despite many higher education administrators judging the courses their schools offer to be of the highest academic quality, they are often not considering the student experience, which needs to be…
Streamlining the Student Experience with Your Website
Laura Lehman | Director of Digital Content and Strategy, Eastern Mennonite UniversityAn institution’s website is the first impression modern learners will have of you—by making their experience seamless and representing your brand well, students will easily determine whether they want to…
Empowering students is the core mission of many institutions—it’s important for higher ed leaders to step away from their traditional structure and adapt to meet the needs of today’s modern…
Doubling Down on the Residential Experience
Sean Decatur | President, Kenyon College Ed Up ExperienceAs higher ed adapts to a new normal, it’s critical to focus on the residential experience to provide lifelong learners support and a sense of belonging at every stage of…
Four Ways Institutions Can Increase Student Veterans’ Sense of Belonging on Campus
Kellie Macdonald | Research Associate, American Institutes for Research Jennie JiangCareer Services for Lifelong Learners
Peter Cohen | President, University of Phoenix Ed Up ExperienceAnticipating Learner Needs Through Innovation: A Partnership in Mental Health Support
Brooks Doherty | Assistant Vice President of Academic Innovation, Rasmussen CollegeUsing Research and Identification to Find Solutions in Food Insecurity
Charise Breeden-Balaam | Visiting Lecturer, Community College of PhiladelphiaEngaging with Students in Uncertain Times
Hal Higdon | Chancellor, Ozarks Technical Community College System Ed Up ExperienceDon’t Look Back: Moving Institutions into the New Normal
Paul Marca | Principal, Parallax Global Advisors, LLCLearning From the CX Giants: Journey Toward a More Customer-Centric University
Helena Wahlstrom | Assistant Director of Learner Experience Design, Southern New Hampshire UniversityWhy We Do What We Do: Creating the Best Student Experience
Neil Trotta | Assistant Dean of the School of Graduate Studies, Fisher CollegeResetting Expectations for Student Advising Services
Joe Murray | Assistant Dean of University Advising Services, Florida Atlantic University
Living in uncertainty, institutions need to look at new ways to support their students, even if that means taking a financial risk, so students continue their education and return to…
Illustrating the Value of Education to Prospective Students
Irma Becerra | President, Marymount University Ed Up ExperienceEducation is the only sure investment you can make. Earning a degree is still the best way for people to pivot in unpredictable times, get hired in in-demand industries, and…
With the level of disruption in the world, many diverse learners are looking to higher ed for answers. It’s critical to meet students where they are and provide the flexibility…
Social Distancing and the Student Experience
Neil Trotta | Assistant Dean of the School of Graduate Studies, Fisher CollegeCreating the best possible on-campus or hybrid student experience in the context of COVID-19 requires adhering to the rules outlined by the institution and government. Otherwise, campuses will have to…
Stand Out by Expanding Career Services
Maria Flynn | President and CEO, Jobs for the FutureHigher Education Includes Career Education
Arthur Keiser | Chancellor, Keiser University Ed Up ExperienceThe Modern Learner’s Seamless Digital Experience
Quentin Ruiz-Esparza | Associate Director of Online Duke, Duke UniversityLiving Up to the Virtual Student Experience
Carolyn Callaghan | Executive Director of Educational Outreach, Western Carolina UniversityStudent Success Amid the Pandemic: Let Technology Bring You Closer
Tiffany Mfume | Assistant Vice President for Student Success and Retention, Morgan State UniversityLifelong Learning: Adapting the Institution for Future Sustainability
Philomena Mantella | President, Grand Valley State University Ed Up Experience100 Daily Updates and Counting
Michael McDonough | President, Raritan Valley Community CollegeHow HBCUs Are Using Auxiliary Services in the New Working World
Peggy Valentine | Interim Chancellor, Fayetteville State UniversityOrchestrating Powerful Learner Experiences is More Critical Than Ever
Tess Diver | Director of Account Management and Learner Experience, Southern New Hampshire University Matt Thornton
Back in March, colleges and universities moved students off-campus and all instruction online. Now that the semester and graduations have come to an end, we have to collectively decide what…
Community Colleges: Gateways to Socioeconomic Growth During Crisis
Bill Pink | President, Grand Rapids Community CollegeWith unemployment numbers growing the longer we’re in this pandemic, the number of enrollments will begin to soar. It’s up to postsecondary institutions—particularly community colleges—to get these folks back into…
Higher education has never before been in a situation that has left everyone in isolation. It causes stress and anxiety for both faculty and students. The focus can’t solely be…