Preparing the modern learner for success means providing a more human online education experience through appropriate technology and a community of care. During the extended pandemic, traditional colleges and universities have rushed…
The One-by-One Job of Higher Ed
Jeremy Moreland | Provost and Chief Academic Officer, St. Thomas University Ed Up ExperienceAs students question returning to post-secondary education after the disruption caused by the pandemic, institutions need to clearly illustrate the value of higher ed and support students to keep them. …
Preparing students in higher education for the workforce no longer means simply providing them with appropriate accreditation. CE units now need to partner with career services to prepare students for…
Personalizing the Student Experience to Reinvent Learner Pathways
Vincent J. Del Casino Jr. | Provost and Senior Vice President of Academic Affairs, San Jose State UniversityModern learners expect a highly personalized experience in all aspects of their lives. Their first impression of your institution is critical to keeping them as a lifelong learner. On this…
Personalized Learning Experience at Scale
Marni Baker-Stein | Provost and Chief Academic Officer, Western Governors University Ed Up ExperienceIt’s All About Choice: Delivering the Personalization Students Demand
Brooks Doherty | Assistant Vice President of Academic Innovation, Rasmussen CollegeLeveraging Technology Personalize the Student Experience
Richard Hudnett | Assistant Director of Program Development and Recruitment, Nova Southeastern UniversityA Purpose to Serve Students
Wade Dyke | President, American Public University System Ed Up ExperienceStriving for HBCU Excellence
Wayne Frederick | President, Howard University Ed Up ExperienceLessons on Assessing Academic Quality in the Wake of COVID-19
Lynn Pasquerella | President, Association of American Colleges and UniversitiesStreamlining the Student Experience with Your Website
Laura Lehman | Director of Digital Content and Strategy, Eastern Mennonite UniversityEmpowering Learners to Create Better Futures
Julie Wollman | President, Widener University Ed Up ExperienceDoubling Down on the Residential Experience
Sean Decatur | President, Kenyon College Ed Up Experience
Diversity and inclusion in postsecondary education must include student veterans, who often feel unwelcome and marginalized in higher education institutions. Support them in their transition by addressing their unique needs. …
Career Services for Lifelong Learners
Peter Cohen | President, University of Phoenix Ed Up ExperienceAdult learners have become the majority student population and come with their own challenges. Colleges and universities need to adapt their services to support the common obstacles these students face. …
Fulfilling your institution’s mission means showing up for your students. In light of the hardships experienced over the past year as a result of the COVID-19 pandemic, it is all…
Using Research and Identification to Find Solutions in Food Insecurity
Charise Breeden-Balaam | Visiting Lecturer, Community College of PhiladelphiaFood insecurity has always had massive impact on community college students but even moreso during the pandemic. Institutions must adequately research and identify this issue on their campuses to provide…
Engaging with Students in Uncertain Times
Hal Higdon | Chancellor, Ozarks Technical Community College System Ed Up ExperienceDon’t Look Back: Moving Institutions into the New Normal
Paul Marca | Principal, Parallax Global Advisors, LLCLearning From the CX Giants: Journey Toward a More Customer-Centric University
Helena Wahlstrom | Assistant Director of Learner Experience Design, Southern New Hampshire UniversityWhy We Do What We Do: Creating the Best Student Experience
Neil Trotta | Assistant Dean of the School of Graduate Studies, Fisher CollegeResetting Expectations for Student Advising Services
Joe Murray | Assistant Dean of University Advising Services, Florida Atlantic UniversityCreating a Tuition-Free Semester Model
Brian Bruess | President, St. Norbert CollegeIllustrating the Value of Education to Prospective Students
Irma Becerra | President, Marymount University Ed Up ExperienceDelivering the Best Experience Through Disruption
Mary Papazian | President, San Jose State University Ed Up ExperienceSocial Distancing and the Student Experience
Neil Trotta | Assistant Dean of the School of Graduate Studies, Fisher College
Typically an afterthought, career services are key to delivering your students’ needs and are becoming an increasingly important aspect to a student’s choice of school. Although more learners are looking…
Higher Education Includes Career Education
Arthur Keiser | Chancellor, Keiser University Ed Up ExperienceThe pandemic may have shaken up the higher ed vision, but the mission remains clear: delivering the best student experience that fits the needs of the wide demographic of non-traditional…
Attaining and retaining student enrollments now relies upon providing a great customer experience, customized to each student’s needs. Digital learning has presented the next significant growth opportunity for higher education, yet it…