Increase Revenue with Modern Continuing Education Software
How using modern eCommerce principles drives revenue in Continuing Education
Job losses, the birth of the “essential worker,” digitization of the workplace, the K-shaped economic recovery—perhaps we can chalk it up to the pandemic, but truth be told, this day was coming, pandemic or not. We were just too occupied with becoming a more divided nation and consuming Twitter rants from a guy with orange hair to see it. Now that day is here, and for some life will never be the same. Cultural, economic and social divisions are growing wider, creating major challenges for higher education and the workplace; if you think companies are sitting around trying to figure out how to respond to all of this, think again. They are already making moves.
To those of you who don’t have your degree, listen up: Companies are no longer chasing degrees. They are pursuing people with skills and competencies specific to the positions at their companies. Now don’t get me wrong. In addition to can-do skills, you will need to be digitally savvy, a critical thinker and possess cultural proficiency in a workplace that is more focused on equity than at any time in history. So, here’s the bottom line: You will need some college and/or a recognized credential for specialized occupations (allied health, advanced manufacturing, information technology, logistics, etc.). What you don’t need is years of college, and hundreds of thousands of dollars of student debt for a piece of paper that may not land you the job of your dreams.
Have you looked at a job description lately? What you are actually looking at is a person description. The traditional job description is dead in some industry sectors and dying in others. Job descriptions today are very specific about the skillset one needs for the position, and if you read between the lines, you can see the kind of people being sought. The owner of a major waste management company once said to me, “Jeff, I need someone who does not mind getting dirty. I can teach them the job. They just need to be willing to get dirty. And if they work out, within five years, they will be making six figures.” He was not interested in paper—he was looking for performance.
For over a century, higher education has been the gateway to the middle class. After high school, you go to college, earn your four-year degree and get a well-paying job. Grab your 30-year anniversary pen on your way out the door and retire. That was the model, but times have changed. Higher education must develop a new way to deliver content now. I have identified six imperatives for higher education to adapt to a post-Carnegie credit world:
As a vice-president of economic development, I work with hundreds of employers from a number of industries. When I mention community college, some of them look at me skeptically. I can’t say I blame them. At the end of the day, this is what employers want:
The good news is that higher education has a secret weapon to respond to the needs of employers: Continuing Education. That’s right. Continuing Education is not bound by credits and curriculum committees. Students do not need to take pre-requisites; registration is simple and quick (another issue that makes traditional education a headache!). What’s more, Continuing Education may be taught by Subject Matter Experts (SMEs). In most cases, these individuals possess years of industry-related experience that they bring into the classroom, creating a more enriching learning environment. Continuing Education is the key that unlocks the opportunity for higher education to be a dominant force in upskilling the next generation of learners.
Continuing Education is often considered the academic stepchild of the educational family. There are no grades, no transcripts, no pathways to stackable credentials, but it does not have to remain that way. Community colleges can create a credit-for-prior-learning model that would enable those who take Continuing Education courses to receive credit toward a traditional academic credential. Here are some ideas on how to weaponize Continuing Education:
Continuing Education is the most efficient way to deploy competency-based education (CBE) into a curriculum. And CBE is about to get love from some major workforce development entities. The U.S. Department of Labor is beginning to include competency-based education (CBE) in its apprenticeship expansion grants; the Jobs Act proposed by the Biden Administration also mentions CBE as an alternative way to train the workforce. The question is, can Continuing Education get some love from the community college? Here are some common barriers that keep Continuing Education from getting a date to the higher education dance:
So, you have read the article; now it is time to work the article. Here is your assignment:
Warning to community colleges: If we do not take the steps to address the needs of employers and learners, they will find someone who will—correction—they are already doing so! There is still time to claim your rightful place as the primary source for upskilling and job placement. You have a secret weapon. Don’t wait for another pandemic to use it.
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How using modern eCommerce principles drives revenue in Continuing Education
Author Perspective: Administrator, Community College