By now, you’ve hopefully learned from this Special Feature’s tips, advice, and rules of thumb regarding the murky process of project management (PM). Whether using the PMI toolkit or an…
Tech Tools and Resources
Preparation, Expectation Management and Commitment Central to Driving Major Projects Home
Shaun Sutherell | Director of Noncredit Professional Programs in Professional and Continuing Studies, University of Delaware Steven M. Kendus | Manager of Marketing and Communications in the Division of Professional and Continuing Studies, University of Delaware
Drawing a Line: The Differences Between a Partner and a Vendor
Matt Robinson | Program Services Manager for Extension, UC Los AngelesTraditionally, colleges and universities have kept all aspects of institutional management in-house. However, as student expectations have grown while operational budgets have begun to tighten, many postsecondary divisions have begun…
Employers can improve the employee experience, and in turn engagement, by ensuring that staff members’ interaction with the technology they use in their daily work is positive and productive. Employee…
Extending the Destiny One Environment: Leveraging Data and the CLM to Adapt and Grow
Billie Boles | Technology Solutions Analyst in Continuing Education, University of Calgary Greg BeaverCalgary has experienced the recent economic downturn quite extensively and is taking longer than other regions to recover. Traditionally, when the oil industry in Alberta suffers, every other industry suffers…
Maintaining Decentralized Programming While Centralizing Administration at a Cooperative Extension
Neal Vines | Director of Information Technology for Virginia Cooperative Extension, Virginia Tech UniversityMore Than an Afterthought: Management Systems and Non-Traditional Divisional Success
Elisabeth Rees-Johnstone | Executive Director of Continuing Education and Professional Learning at OISE, University of TorontoGoing Beyond the Status Quo: Maximizing the Institutional ROI for CRM with CLM
Shaul Kuper | Chief Executive Officer, Destiny SolutionsLeveraging Tech Systems to Drive the Student and Staff Experience
Jason Smith | Executive Director of Enrollment Management in the School of Continuing Studies, Georgetown UniversityUnderstanding the Benefits and Defining the Inputs: CRMs in the Modern Institutional Environment
Christina Trombley | Executive Director for Drake Online, Drake UniversityWhere Technology Goes, So Too Must Culture
Heather Chakiris | Chief Student Experience Officer, UCLA ExtensionSupporting Organizational Effectiveness with an Operational Health Check
Robert Wensveen | Associate Director of Continuing Education, University of CalgaryThe Impact of Offering an Amazon-Like Experience in the Non-Credit Space
Brandon Gregory | Director of Marketing in Professional and Continuing Education, University of San Diego David Kaplan, Charles McGinnis, Uyen NguyenForesight and Commitment: What It Takes to Deliver a Leading Student and Staff Experience
Michelle Fach | Executive Director of Open Learning and Educational Support, University of Guelph
“Analytics can transform higher education, but only if they are used. How can this be accomplished?” The application of analytics in higher education has the potential to transform traditional student…
How Should Higher Ed Leaders Think About Data?
Gordon Freedman | President, National Laboratory for Education TransformationAsk Your Broker There used to be a time when you would call your stockbroker and they would tell you what to do with your money, no questions asked. You…
Twenty years ago we often considered technology an “optional” part of university life. My “notebook” computer, heavy as a brick, hardly ever travelled with me to meetings across campus. My…
Understanding the Opportunities and Risks of the Internet of Things Environment on Campus
Chuck Benson | Assistant Director for IT in Facilities Services, University of WashingtonThe Internet of Things, or IoT, is becoming an increasingly common phrase being used in IT circles both inside and outside of the higher education space. Broadly defined as interconnecting…
Meeting Customer Expectations Central to Postsecondary IT Priorities in 2017
Chris Megill | Associate Director of Technology Services, George Washington UniversityLooking Ahead: Five IT Trends for 2017
Colleen Carmean | Associate Vice Chancellor for Academic Innovation, University of Washington TacomaBoosting Non-Credit Revenues by Consolidating Non-Credit Administration
Nicole Westrick | Associate Vice Provost, Temple UniversityThe Next Big Thing in CBE Isn’t a Program Model
A. Sasha Thackaberry | Vice President for Online and Continuing Education, Louisiana State UniversityReigniting Your Passion for Distance Teaching and Learning
Jane Terpstra | Emerita Director of Distance Education and Professional Development, University of Wisconsin-MadisonLeveraging Technology and Stepping Away from the Status Quo: A Roadmap for Change
John Fischer | Vice Provost for Academic Affairs, Bowling Green State UniversityStraddle the Line: The Opportunities and Dangers of Technology in Advising
Charlie Nutt | Executive Director, NACADAUsing Mobile Tools to Improve Student Engagement
Richard Hudnett | Assistant Director of Program Development and Recruitment, Nova Southeastern UniversityEmbracing Change and Transforming the Student Experience Through Data Analysis
Hector Sanchez | Assistant Registrar, New Mexico State University
Student-centricity starts with mission. Academic Support Resources, the core student services unit at the University of Minnesota, follows a shared mission statement: “Making a Positive Difference in Student’s Lives.” As…
Student-Centricity No Longer a Choice, But an Obligation
Michelle Fach | Executive Director of Open Learning and Educational Support, University of GuelphPostsecondary institutions have a moral and social responsibility to encourage students to be innovators and leaders of change. Rapidly changing labor markets require individuals to have the cognitive and practical…
Whether we like it or not, the choices we make on a daily basis are data points for advertisers and politicians. Who we are in terms of our race, ethnicity,…