In the world of higher education, few projects require as much planning, coordination and effort as a new system implementation. However, few projects can have the same impact on institutional…
Embracing Failure: The Secret Sauce in Project Management
Colleen Carmean | Associate Vice Chancellor for Academic Innovation, University of Washington TacomaBy now, you’ve hopefully learned from this Special Feature’s tips, advice, and rules of thumb regarding the murky process of project management (PM). Whether using the PMI toolkit or an…
Traditionally, colleges and universities have kept all aspects of institutional management in-house. However, as student expectations have grown while operational budgets have begun to tighten, many postsecondary divisions have begun…
The Positive (and Negative!) Potential Impact IT Can Have on the Staff Experience
Vi Bergquist | Chief Information Officer, St. Cloud Technical and Community CollegeEmployers can improve the employee experience, and in turn engagement, by ensuring that staff members’ interaction with the technology they use in their daily work is positive and productive. Employee…
Extending the Destiny One Environment: Leveraging Data and the CLM to Adapt and Grow
Billie Boles | Technology Solutions Analyst in Continuing Education, University of Calgary Greg BeaverMaintaining Decentralized Programming While Centralizing Administration at a Cooperative Extension
Neal Vines | Director of Information Technology for Virginia Cooperative Extension, Virginia Tech UniversityMore Than an Afterthought: Management Systems and Non-Traditional Divisional Success
Elisabeth Rees-Johnstone | Executive Director of Continuing Education and Professional Learning at OISE, University of TorontoGoing Beyond the Status Quo: Maximizing the Institutional ROI for CRM with CLM
Shaul Kuper | Chief Executive Officer, Destiny SolutionsLeveraging Tech Systems to Drive the Student and Staff Experience
Jason Smith | Executive Director of Enrollment Management in the School of Continuing Studies, Georgetown UniversityUnderstanding the Benefits and Defining the Inputs: CRMs in the Modern Institutional Environment
Christina Trombley | Executive Director for Drake Online, Drake UniversityWhere Technology Goes, So Too Must Culture
Heather Chakiris | Chief Student Experience Officer, UCLA ExtensionSupporting Organizational Effectiveness with an Operational Health Check
Robert Wensveen | Associate Director of Continuing Education, University of CalgaryThe Impact of Offering an Amazon-Like Experience in the Non-Credit Space
Brandon Gregory | Director of Marketing in Professional and Continuing Education, University of San Diego David Kaplan, Charles McGinnis, Uyen Nguyen
We spend a great deal of time trying to understand the ingredients that compose a great student experience. Depending on the students they serve, some institutions turn to amenities like…
Applying Student Success Analytics Platforms in Higher Education
Richard Sluder | Vice Provost for Student Success, Middle Tennessee State University“Analytics can transform higher education, but only if they are used. How can this be accomplished?” The application of analytics in higher education has the potential to transform traditional student…
Ask Your Broker There used to be a time when you would call your stockbroker and they would tell you what to do with your money, no questions asked. You…
The Strategic Imperative of Technology in the Modern University
Nelson Vincent | Chief Information Officer, University of CincinnatiTwenty years ago we often considered technology an “optional” part of university life. My “notebook” computer, heavy as a brick, hardly ever travelled with me to meetings across campus. My…
Understanding the Opportunities and Risks of the Internet of Things Environment on Campus
Chuck Benson | Assistant Director for IT in Facilities Services, University of WashingtonMeeting Customer Expectations Central to Postsecondary IT Priorities in 2017
Chris Megill | Associate Director of Technology Services, George Washington UniversityLooking Ahead: Five IT Trends for 2017
Colleen Carmean | Associate Vice Chancellor for Academic Innovation, University of Washington TacomaBoosting Non-Credit Revenues by Consolidating Non-Credit Administration
Nicole Westrick | Associate Vice Provost, Temple UniversityThe Next Big Thing in CBE Isn’t a Program Model
A. Sasha Thackaberry | Associate Vice Chancellor of Learning Experience Design Innovation, National UniversityReigniting Your Passion for Distance Teaching and Learning
Jane Terpstra | Emerita Director of Distance Education and Professional Development, University of Wisconsin-MadisonLeveraging Technology and Stepping Away from the Status Quo: A Roadmap for Change
John Fischer | Vice Provost for Academic Affairs, Bowling Green State UniversityStraddle the Line: The Opportunities and Dangers of Technology in Advising
Charlie Nutt | Executive Director, NACADAUsing Mobile Tools to Improve Student Engagement
Richard Hudnett | Assistant Director of Program Development and Recruitment, Nova Southeastern University
Data collection and analysis has the capacity to be a transformational force in higher education—one that changes the way institutions understand and respond to the needs of their students. Unfortunately,…
Strategic Technology and High-Touch Support Key to Student-Centricity
Kristy Davis | Director for Academic Support Resources - IT, University of MinnesotaStudent-centricity starts with mission. Academic Support Resources, the core student services unit at the University of Minnesota, follows a shared mission statement: “Making a Positive Difference in Student’s Lives.” As…
Postsecondary institutions have a moral and social responsibility to encourage students to be innovators and leaders of change. Rapidly changing labor markets require individuals to have the cognitive and practical…