The use of data to understand human behavior has permeated the marketing and business practices of many industry leaders and even the political arena. Over the past ten years, the…
Making Sense of the Internet of Things in Higher Education
Chuck Benson | Assistant Director for IT in Facilities Services, University of WashingtonUnderstanding the potential benefits of Internet of Things Systems, as well as the potential downfalls stemming from poor implementation and management of these systems, is critical for senior institutional leaders…
Higher education in the United States is undergoing a transformation from a system centered on institutions to one centered on students. This shift requires colleges and universities to rethink their…
Building a Platform for Future Growth at Two Year Community Colleges
Mark Mrozinski | Assistant Vice President of Workforce Development and Executive Dean of Community Education, Harper CollegeTwo-year colleges are facing and managing the same challenging market conditions as their colleagues in the four-year sector, but with increased competition and greater variance in available funding. They also…
GDPR and the Blockchain: An Irresistible Force Meets an Immutable Object
Stephen Harmon | Associate Dean of Research for Professional Education and Director of Educational Innovation in the Center for 21st Century Universities, Georgia Institute of TechnologyCutting through the Clutter: How to Ensure Your Colleagues Can Leverage Data
Ron Severtis Jr. | Director of the Office of Institutional Effectiveness, Indiana University SoutheastHow To Make Big Data Digestible
Gesele Durham | Vice Provost for Institutional Effectiveness and Director of the Office of Assessment & Institutional Research, University of Wisconsin-MilwaukeeBuilding a Foundation of Success: Lessons from Columbia College Chicago Online (Part 2)
Stanley Wearden | Provost and Senior Vice President, Columbia College Chicago Rob GreenBuilding a Foundation of Success: Lessons from Columbia College Chicago Online (Part 1)
Stanley Wearden | Provost and Senior Vice President, Columbia College Chicago Rob GreenBringing IT to the Forefront of Innovation: How to Leverage Technology to Drive Innovation on Campus
Steven Burrell | Vice President for Information Technology and Chief Information Officer, Northern Arizona UniversityHow to Overcome Obstacles and Make Data Part of the Institutional Decision-Making Fabric
Ben Sowter | Head of the QS Intelligence Unit, QS Quacquarelli SymondsPursuing a Major Business Process Improvement Implementation: Establishing Priorities, Getting Started and Staying Focused
Nick Farthing | Project Manager and Business Analyst in Information Technology, Ithaca CollegeHow a Great Back End Impacts the Student Experience at an Arts School
Lisa Barr | Director of Project Development in the Office of Global Initiatives and Extended Studies, California Institute of the Arts Hilary Darling, Jen Hutton, Mary Moylan
When I first started working in higher education in the early 1990s, we used to sort things manually and type up everything, for everyone. People did not use computers then…
Leveraging Technology to Simplify the Back-End and Improve the Front-End
Patty Maciel | Business Analyst, UC Berkeley Extension Rebecca Roos, Robin SeaseThe expectations on colleges and universities today are different than they used to be. Traditionally, postsecondary institutions were responsible for ensuring programming was high quality. Eventually, there were expectations for…
At the University of Minnesota, we began a process back in 2015 to centralize and consolidate the administration of non-credit programming being developed and delivered across the university into a…
Preparation, Expectation Management and Commitment Central to Driving Major Projects Home
Shaun Sutherell | Director of Noncredit Professional Programs in Professional and Continuing Studies, University of Delaware Steven KendusIn the world of higher education, few projects require as much planning, coordination and effort as a new system implementation. However, few projects can have the same impact on institutional…
Embracing Failure: The Secret Sauce in Project Management
Colleen Carmean | Associate Vice Chancellor for Academic Innovation, University of Washington TacomaDefining “Needs” and Separating them from “Wants”: Central to Any Successful IT Project
Ven Meyerzon | System and Business Analyst, UC Davis ExtensionPursuing a Major Business Process Improvement Implementation: Why Take the Plunge? (Part 1)
Bill Liddick | Associate Director of Enterprise Application Architecture, Ithaca College Nick FarthingDrawing a Line: The Differences Between a Partner and a Vendor
Matt Robinson | Program Services Manager for Extension, UC Los AngelesThe Positive (and Negative!) Potential Impact IT Can Have on the Staff Experience
Vi Bergquist | Chief Information Officer, St. Cloud Technical and Community CollegeExtending the Destiny One Environment: Leveraging Data and the CLM to Adapt and Grow
Billie Boles | Technology Solutions Analyst in Continuing Education, University of Calgary Greg BeaverMaintaining Decentralized Programming While Centralizing Administration at a Cooperative Extension
Neal Vines | Director of Information Technology for Virginia Cooperative Extension, Virginia Tech UniversityMore Than an Afterthought: Management Systems and Non-Traditional Divisional Success
Elisabeth Rees-Johnstone | Executive Director of Continuing Education and Professional Learning at OISE, University of TorontoGoing Beyond the Status Quo: Maximizing the Institutional ROI for CRM with CLM
Shaul Kuper | Chief Executive Officer, Destiny Solutions
Delivering a great student experience, buttressed by personalized service and simplified interactions with bureaucracy, is critical for higher education institutions today. And, though always important for non-traditional postsecondary divisions, the…
Understanding the Benefits and Defining the Inputs: CRMs in the Modern Institutional Environment
Christina Trombley | Executive Director for Drake Online, Drake UniversityCollege and university leaders today are working hard to navigate their institutions through tougher market conditions than ever before. There’s greater competition for students, more scrutiny of institutional spending and…
The shift to a student-centric institutional culture shows many different forms, from changes in curriculum design to shifts in service availability to the improved leveraging of data. From the perspective…