Seeing a student as a customer means you’re seeing them for who they are—people with motivations and goals who want the best education that will help them throughout their careers. …
Three Critical Strategy Questions Every President Should Answer
Rob Westervelt | Vice President for Strategy and Innovation, Lindenwood UniversityStrategic planning is essential to any institution’s success, but higher education has often geared its planning towards self-interested developments rather than student success. Placing the student at the center of…
These unprecedented times have reshaped the way higher ed thinks. It’s important for institutions to rethink their strategic plans to adapt to today’s modern learner and community needs. Unquestionably, none…
Strategies for Creating “Manageable Piles”: Focus on Financial Sustainability
Kristina 'KP' Powers | President, The Institute for Effectiveness in Higher Education Richard PattenaudeInstitutions of higher education cannot deliver on their missions without the money to fund them. It is critical, especially in the current context, for them to aim for financial sustainability…
Fostering Innovative Articulation Agreements to Support Transfer Students
Joseph Allen | Director of Community College Pathways, National University System Kristina PowersAmericans’ Shaken Confidence and Shifting Preferences Dominate Higher Ed Heading into 2021
Dave Clayton | Senior Vice President, Strada Education NetworkA Strategic Roadmap for The Next Decade
Rob Westervelt | Vice President for Strategy and Innovation, Lindenwood UniversityTechnology Dissonance: The Digital Transformation in the Face of Budget Cuts
Brett Frazier | Senior Vice President, Kaplan University PartnersGrowing Non-Credit Enrollments at Community Colleges
Kevin E. Drumm | President, SUNY Broome Community CollegeReflections on Leading by Listening
Robert A. Scott | President Emeritus and University Professor Emeritus, Adelphi UniversitySurviving in a Student Consumerist World
Joseph Sallustio | Senior Vice President for Lindenwood Global, Lindenwood UniversityWill Higher Education Ever Be the Same?
Trenton Hightower | CEO, GradCastThe Role of IT and CIOs During this Time of Uncertainty
Paige Francis | CIO and Vice President for IT, University of Tulsa
International travel has stopped, and new international enrollment has all but evaporated. Domestic students have diminished cash flow. Revenue streams are running dry. Across North America, universities are thirsty and…
Delivering Higher Education’s Workforce and Community Access Mission
Mark Mrozinski | Assistant Vice President of Workforce Development and Executive Dean of Community Education, Harper College Kara MonroeCommunity and technical colleges serve essential missions. They create pathways to sustainable work for underserved audiences, respond to and fill emerging labor market gaps, and they do this work while…
Why financial modeling is important The COVID-19 crisis has forced higher education institutions across the country to deliver remote, distance education. After the crisis, many institutions will want to move…
Design or Disruption: Change in the Higher Education Business Model
Robert A. Scott | President Emeritus and University Professor Emeritus, Adelphi UniversityHere they go again--“they” being the pundits and politicians repeating superficial assertions posing as serious arguments. Assertions include those regarding student debt; the rise in tuition charges; institutions being slow…
Higher Education and Innovation: Strategic Partners or Strange Bedfellows?
Jack Rice | Director of Continuing and Distance Education, St. Francis Xavier UniversityDefying the MBA Odds: Conscious Focus on Student Needs Central to Differentiation
Neil Trotta | Assistant Dean of the School of Graduate Studies, Fisher CollegeHas Higher Education Become Commoditized?
John Mason | CEO, ACS Distance Education and PublishingBudgets and Budget Models: Can There Be Too Much Transparency?
David Rosowsky | Former Provost, University of VermontChange and Higher Education: Four Simple Observations
Jan Wyatt | Associate Vice President for Business, STEM, Nursing and Health Professions, Southern New Hampshire UniversityHow to Thrive in the Face of Budget Cuts: Broadening Access to Higher Education
Cathy Sandeen | President, CSU East BayStepping Back from the Cliff: Facing New Realities of Changing Student Demographics
Jim Shaeffer | President, Eastern Shore Community CollegeMapping the Transforming Role of Continuing Ed on University Campuses
Kim Scalzo | Executive Director of Open SUNY, State University of New YorkPersonalization and Context Must Be Central to Any Effective College Rating
Nick Ducoff | Founder and CEO, Edmit
“Corporate!” “Profit!” “Business!” These can be despised (or at least disliked) words in higher education circles. After all, we’re not all about the almighty dollar. We don’t step on the…
How Senior Leaders Can Drive Organizational Change Through Challenging Times
Laurie Borowicz | President, Kishwaukee CollegeIn 2011, as I was picking a topic for my doctoral dissertation, the State of Wisconsin implemented Act 10, which significantly limited the collective bargaining rights of public employees. At…
For every college or university that wants to grow, scaling is critical to ensuring that growth is manageable. After all, broadening access to higher numbers of students without the capacity…