Seeing a student as a customer means you’re seeing them for who they are—people with motivations and goals who want the best education that will help them throughout their careers. …
Driving Student Outcomes Using Your Website and Career Pathways
Melony Martinez | Director of Marketing and Public Relations, National Park CollegeProviding learners with relevant curricula that prepare them for workforce is just as important as an institution’s engagement with them. Ensure your website illustrates the value of the education your…
Non-credit students shop for courses like they would on Amazon. It’s important that institutions create this streamlined and personalized experience to attract and retain the modern learner. With the digital…
Thoughts on Rebuilding a Learning Community
Robert A. Scott | President Emeritus and University Professor Emeritus, Adelphi UniversityThe higher ed learning community at-large has been turned on its head by the COVID-19 pandemic. Rebuilding a learning community requires actively listening to everyone’s needs and examining the contexts…
Three Critical Strategy Questions Every President Should Answer
Rob Westervelt | Vice President for Strategy and Innovation, Lindenwood UniversityStrategic Planning: Rethinking the Role of Community Outreach
Robert Bruce | Dean of the Susanne M. Glasscock School of Continuing Studies, Rice University Cathy MarisStrategies for Creating “Manageable Piles”: Focus on Financial Sustainability
Kristina 'KP' Powers | President, The Institute for Effectiveness in Higher Education Richard PattenaudePreparing Leaders for the Virtual Workforce: A Systemic Approach for the Teleworking Environment
Wendy Kaaki | Core Faculty in Leadership, Education and Development, American College of Education Mike CattermoleMassive Mission Match: A Simple Modern Learner Revolution Manifesto
Daniel Dolan | Professor of Professional Communication, Waseda UniversityFostering Innovative Articulation Agreements to Support Transfer Students
Joseph Allen | Director of Community College Pathways, National University System Kristina PowersLearning At-Scale, Affordability, and Access in a Post-COVID19 World
Yakut Gazi | Associate Dean of Learning Systems in Professional Education, Georgia Institute of Technology Nelson Baker, Karen SibleyAmericans’ Shaken Confidence and Shifting Preferences Dominate Higher Ed Heading into 2021
Dave Clayton | Senior Vice President, Strada Education NetworkImproving Your Institution with Data-Centric Design
William Morse Jr. | Former Vice President and Chief Information Officer, Pomona College
Increasing the lifetime value of students relies on higher education institutions becoming more effective at retaining learners and offering high-quality experiences that keep them coming back to learn. Today, institutions…
Engagement Evolved: Serving Non-Traditional Students Effectively and Seamlessly
Brian Kibby | Chief Executive Officer, Modern Campus Ed Up ExperienceThe new traditional student is the lifelong learner. Institutions need to begin adapting their infrastructure to deliver the highly personalized and engaging experience modern learners are looking for. Modern learners…
Today’s students are looking for a one-stop registration shop where they can have a seamless experience to enroll in courses that will fit their busy lifestyles. If student enrollment rates…
Merging Credit and Noncredit: It Can Be Done
René Cintrón | Chief Education and Training Officer, Louisiana Community and Technical College SystemWith an equal number of credit and noncredit students, merging the two sides provides ease and accessibility for students to get what they need to fit their career and education…
A Strategic Roadmap for The Next Decade
Rob Westervelt | Vice President for Strategy and Innovation, Lindenwood UniversityTechnology Dissonance: The Digital Transformation in the Face of Budget Cuts
Brett Frazier | Senior Vice President, Kaplan University PartnersThe Emerging Role of the Community College in Higher Education
David Stout | President, Brookdale Community College Ed Up ExperienceThe Higher Education Servant Leader
Jenny Petty | Director of Enrollment Marketing, University of WyomingContinuing Ed as the Strategic Imperative for Community Colleges
Carlos Cortez | Chancellor, San Diego Community College DistrictThere Are No Shortcuts to a Digital Transformation
Robert Wagner | Vice President of Academic and Instructional Services, Utah State University Rene EbornInstitutional Innovation: Keeping Faculty Involved
Edward Leach | Executive Director, National Institute for Staff and Organizational Development, University of Texas at AustinDelivering on Student Expectations: What Will Become of the New Normal?
Lesley Nichols | Executive Director of Professional Studies, Emerson CollegeGrowing Non-Credit Enrollments at Community Colleges
Kevin E. Drumm | President, SUNY Broome Community College
Although the COVID-19 pandemic has sparked much anxiety around change, it’s important to consider these changes as opportunities for improvement in the educational framework. From late March until mid-May, most…
Disruption, Leadership in Crisis, and Re-Imagining the Promise of Higher Education
Scott Pulsipher | President, Western Governors University Ed Up ExperienceThe reality is that higher education comes in many forms, and institutions need to be flexible and innovative to stay relevant and ready for whatever comes their way. With the…
Leadership positions in higher education are changing to accommodate a more holistic approach grounded in empathy and listening. Good listening is indivisible from effective leadership. Listening and discernment skills are…