Creating the best student experience requires placing student needs and expectations first. Focus on connecting with students and, in turn, connecting them to others. Why we do what we do?…
Resetting Expectations for Student Advising Services
Joe Murray | Assistant Dean of University Advising Services, Florida Atlantic UniversityBy adapting student services to the virtual environment, institutions are able to provide more flexible and accessible support for their learners—something that will continue to be a must-need in higher…
Living in uncertainty, institutions need to look at new ways to support their students, even if that means taking a financial risk, so students continue their education and return to…
Illustrating the Value of Education to Prospective Students
Irma Becerra | President, Marymount University Ed Up ExperienceEducation is the only sure investment you can make. Earning a degree is still the best way for people to pivot in unpredictable times, get hired in in-demand industries, and…
Delivering the Best Experience Through Disruption
Mary Papazian | President, San Jose State University Ed Up ExperienceSocial Distancing and the Student Experience
Neil Trotta | Assistant Dean of the School of Graduate Studies, Fisher CollegeStand Out by Expanding Career Services
Maria Flynn | President and CEO, Jobs for the FutureHigher Education Includes Career Education
Arthur Keiser | Chancellor, Keiser University Ed Up ExperienceThe Modern Learner’s Seamless Digital Experience
Quentin Ruiz-Esparza | Associate Director of Online Duke, Duke UniversityLiving Up to the Virtual Student Experience
Carolyn Callaghan | Executive Director of Educational Outreach, Western Carolina UniversityStudent Success Amid the Pandemic: Let Technology Bring You Closer
Tiffany Mfume | Assistant Vice President for Student Success and Retention, Morgan State UniversityLifelong Learning: Adapting the Institution for Future Sustainability
Philomena Mantella | President, Grand Valley State University Ed Up Experience100 Daily Updates and Counting
Michael McDonough | President, Raritan Valley Community College
Auxiliary services are a critical source of revenue, especially for HBCUs. With the pandemic causing much uncertainty around higher education’s return to campus, these institutions are faced with financial threats…
Orchestrating Powerful Learner Experiences is More Critical Than Ever
Tess Diver | Director of Account Management and Learner Experience, Southern New Hampshire University Matt ThorntonToday’s consumers are looking for a lot more than a good product at a good price. We have witnessed the growth of the “experience economy,” in which the customer experience…
Back in March, colleges and universities moved students off-campus and all instruction online. Now that the semester and graduations have come to an end, we have to collectively decide what…
Community Colleges: Gateways to Socioeconomic Growth During Crisis
Bill Pink | President, Grand Rapids Community CollegeWith unemployment numbers growing the longer we’re in this pandemic, the number of enrollments will begin to soar. It’s up to postsecondary institutions—particularly community colleges—to get these folks back into…
Shifting More Than Just Courses to the Remote Environment
Kristen Capezza | Vice President of Enrollment Management and University Communications, Adelphi UniversityResponding to Students’ Needs During Crisis
Ross O'Hara | Director of Behavioral Science and Education, Persistence PlusEstablished Online Education is Not Immune to COVID-19: Strategies for Serving Students During the COVID-19 Pandemic
Jamie Holcomb | Vice President of Instructional Design and Innovation, Auguste Escoffier School of Culinary Arts Jasmeial “Jazz” Jackson, Ryan Korstange, Jeffrey HallHow to Build Psychological Resilience in Your Students in the Time of COVID-19
Omid Fotuhi | Director of Learning Innovation, WGU LabsBeyond the Rhetoric of Higher Education
Alan Yeck | Director of Professional and Continuing Education, Elmira CollegeCollege and Career Readiness Students: The Next Enrollment Group
Sydney Richardson | Dean of the College and Career Readiness, Forsyth Technical Community CollegeNew Year’s Resolutions: How to Show Students You’re Listening
Shawntel Landry | President, American College of Education Stephanie HinshawClosing the Backdoor and Nailing Shut the Sidedoor: An Admissions Cautionary Tale
Jay Halfond | Professor of the Practice, Boston UniversityPower to the People: The Wide Impact of Administrative Self-Service in Higher Education
Christine Blakney | Managing Director of Student Business Services, Texas Tech University
Scanning the higher education marketplace of today, one will notice a conglomeration of institutions vying for a decreasing number of potential college applicants. Community colleges in particular are feeling the…
How eCommerce Best Practices Impact Student Expectations and Enrollment
Jeff Fanter | Former Vice President Marketing and Communications, Ivy Tech Community CollegeOnline retailing is changing how we shop, work and interact as consumers—and higher education is not immune to its influence. In this interview, Jeff Fanter discusses how eCommerce is changing…
eCommerce giants have mastered and remastered the science of leveraging shopper behavior data to engage website visitors and drive sales. Every search entry, page view, click and scroll provides a…