Living in uncertainty, institutions need to look at new ways to support their students, even if that means taking a financial risk, so students continue their education and return to…
Illustrating the Value of Education to Prospective Students
Irma Becerra | President, Marymount University Ed Up ExperienceEducation is the only sure investment you can make. Earning a degree is still the best way for people to pivot in unpredictable times, get hired in in-demand industries, and…
With the level of disruption in the world, many diverse learners are looking to higher ed for answers. It’s critical to meet students where they are and provide the flexibility…
Social Distancing and the Student Experience
Neil Trotta | Assistant Dean of the School of Graduate Studies, Fisher CollegeCreating the best possible on-campus or hybrid student experience in the context of COVID-19 requires adhering to the rules outlined by the institution and government. Otherwise, campuses will have to…
Stand Out by Expanding Career Services
Maria Flynn | President and CEO, Jobs for the FutureHigher Education Includes Career Education
Arthur Keiser | Chancellor, Keiser University Ed Up ExperienceThe Modern Learner’s Seamless Digital Experience
Quentin Ruiz-Esparza | Associate Director of Online Duke, Duke UniversityLiving Up to the Virtual Student Experience
Carolyn Callaghan | Executive Director of Educational Outreach, Western Carolina UniversityStudent Success Amid the Pandemic: Let Technology Bring You Closer
Tiffany Mfume | Assistant Vice President for Student Success and Retention, Morgan State UniversityLifelong Learning: Adapting the Institution for Future Sustainability
Philomena Mantella | President, Grand Valley State University Ed Up Experience100 Daily Updates and Counting
Michael McDonough | President, Raritan Valley Community CollegeHow HBCUs Are Using Auxiliary Services in the New Working World
Peggy Valentine | Interim Chancellor, Fayetteville State UniversityOrchestrating Powerful Learner Experiences is More Critical Than Ever
Tess Diver | Director of Account Management and Learner Experience, Southern New Hampshire University Matt Thornton
Back in March, colleges and universities moved students off-campus and all instruction online. Now that the semester and graduations have come to an end, we have to collectively decide what…
Community Colleges: Gateways to Socioeconomic Growth During Crisis
Bill Pink | President, Grand Rapids Community CollegeWith unemployment numbers growing the longer we’re in this pandemic, the number of enrollments will begin to soar. It’s up to postsecondary institutions—particularly community colleges—to get these folks back into…
Higher education has never before been in a situation that has left everyone in isolation. It causes stress and anxiety for both faculty and students. The focus can’t solely be…
Responding to Students’ Needs During Crisis
Ross O'Hara | Director of Behavioral Science and Education, Persistence PlusStudents were abruptly sent home. Classes were rapidly converted to remote instruction. Fears and anxiety abound. Hopefully the spring of 2020 will be remembered as an aberration in the annals…
Established Online Education is Not Immune to COVID-19: Strategies for Serving Students During the COVID-19 Pandemic
Jamie Holcomb | Vice President of Instructional Design and Innovation, Auguste Escoffier School of Culinary Arts Jasmeial “Jazz” Jackson, Ryan Korstange, Jeffrey HallHow to Build Psychological Resilience in Your Students in the Time of COVID-19
Omid Fotuhi | Director of Learning Innovation, WGU LabsBeyond the Rhetoric of Higher Education
Alan Yeck | Director of Professional and Continuing Education, Elmira CollegeCollege and Career Readiness Students: The Next Enrollment Group
Sydney Richardson | Dean of the College and Career Readiness, Forsyth Technical Community CollegeNew Year’s Resolutions: How to Show Students You’re Listening
Shawntel Landry | President, American College of Education Stephanie HinshawClosing the Backdoor and Nailing Shut the Sidedoor: An Admissions Cautionary Tale
Jay Halfond | Professor of the Practice, Boston UniversityPower to the People: The Wide Impact of Administrative Self-Service in Higher Education
Christine Blakney | Managing Director of Student Business Services, Texas Tech UniversityThe Four Abilities: Characteristics Worth Attention in a Tightening Education Marketplace
Matthew Meyer | Associate Vice President for Business Engagement and National & International Programs, North Carolina Community College System Anne BaconHow eCommerce Best Practices Impact Student Expectations and Enrollment
Jeff Fanter | Former Vice President Marketing and Communications, Ivy Tech Community College
eCommerce giants have mastered and remastered the science of leveraging shopper behavior data to engage website visitors and drive sales. Every search entry, page view, click and scroll provides a…
Shifting the View from Dropout to Stopout
Cory Rusin | Student Success Coordinator, Binghamton University“Dropout.” What is the first thought that comes into your mind when you hear this phrase? By definition, a dropout is one who abandons an attempt, activity, or chosen path.[1] The experiences…
So often, orientation is a one-size-fits-all firehose of information that may or may not be meaningful to students. When we think about the student experience, particularly for online learners, institutions…