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      Recent Posts

      College Student Experience Students as Customers | 5 minute read

      Meeting Self-Service Expectations of Your College Students

      Every student expects easy access to community college services, no matter where or how old they are. Adult students are always pressed for time; they constantly juggle ... Read More
      Non-Traditional Students Non-Traditional Education University Students as Customers | 5 minute read

      Six Steps to Attract and Retain Non-Traditional Students

      Adult learners are the reality on university campuses across North America, and nowhere is this more pronounced than within divisions of continuing and professional education. Read More
      College Student Experience Students as Customers | 3 minute read

      The Experience Affects Learner Success More Than You Might Think

      Today’s community college students are more non-traditional than ever before. Read More
      College Student Experience Students as Customers Technology | 4 minute read

      Applying Four eCommerce Best Practices to the Community College Student Experience

      When it comes to delivering a superior customer experience, there is no better place to look at than leading eCommerce providers, whose immense success stems from their... Read More
      Student Experience University Students as Customers | 3 minute read

      Your Student Experience Will Make All the Difference to Career-Climbers

      For working professionals—non-traditional students looking to advance their career through education—choosing a course or a program is no longer about the sticker price. ... Read More
      College Students as Customers Technology | 6 minute read

      A Seamless Customer Experience Sets the Tone for Success

      There are a number of advantages to having a rich, robust and distributed community college system. Read More
      Attracting Students | 7 minute read

      Customer Lifecycle Management: Three Points of Attraction to Bring Today's Students In

      Once upon a time, bringing students in the door was an easy affair for colleges and universities. Beyond the elite of each high school class, the majority of prospective... Read More
      Managing an Institution Attracting Students | 3 minute read

      Making Better Decisions with Data: It's Easier Than You Think

      Staff productivity and satisfaction is significantly hampered when colleges and universities are slow (or worse, stalled) on the data front. After all, you need to make... Read More
      Revenue Streams Attracting Students | 2 minute read

      How to Make the Most of Your Marketing Efforts and Drive Enrollments

      Have you ever had a craving for food from a specific restaurant, but didn’t really feel like calling and definitely didn’t feel like getting yourself together and going all... Read More
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